Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28
6911 posts

Uber Geek
+1 received by user: 654

Trusted

  # 1554458 17-May-2016 22:21
One person supports this post
Send private message

joshhill96:

 

only the select few people on here are the only ones having this issue.

 

 

 

 

Wouldn't that be the point of the thread.

 

 

 

Have the issues reported been addressed.  There seems to be a common thread of audio loss for example, and this looks to have been reported quite a while ago, a resolution claimed, but people are still experiencing the issue.

The unit looks good, I was very interested, but the issues seem to suggest buggy software, so I'm scared away, as are others by the looks of it.


8541 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1554524 18-May-2016 06:09
One person supports this post
Send private message

it is the point, but i think what josh is getting at is 2 fold, not everyone is experiencing the issue, and as everyone/most people are on the same firmware it seems to me to either be an issue with the hardware or something not liking something in that persons setup.

 

granted its hard for them to address those types of issues as its not affecting everyone.

 

second point is is a discussion about the box, not about alternatives, want to discuss alternatives start a new thread like josh suggested.


 
 
 
 


6911 posts

Uber Geek
+1 received by user: 654

Trusted

  # 1554545 18-May-2016 08:20
Send private message

Agree on the new thread for different topics.



You're typing with Josh!
1410 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  # 1554701 18-May-2016 11:16
Send private message

Jaxson:

 

joshhill96:

 

only the select few people on here are the only ones having this issue.

 

 

 

 

Wouldn't that be the point of the thread.

 

 

 

Have the issues reported been addressed.  There seems to be a common thread of audio loss for example, and this looks to have been reported quite a while ago, a resolution claimed, but people are still experiencing the issue.

The unit looks good, I was very interested, but the issues seem to suggest buggy software, so I'm scared away, as are others by the looks of it.

 

 

 

 

We set up 20-30 units of each brand with the same firmware and some with the previous firmware which gets tested over a intense period non-stop, they are all monitored, I also have a few set up at mine to test and I also have my mother up North who looks at issues from a end user perceptive,

 

If the issue is still affecting your unit, I do recommend returning it back to the retailer.  





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


8541 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1554727 18-May-2016 11:38
Send private message

Josh, are they all connected to TV's? any of them connected though amps? connected via AV/RGB, wifi and wired.

 

basically what im asking is how varied is the test setup or are they all simple/the same.


1711 posts

Uber Geek
+1 received by user: 169

Trusted

  # 1554729 18-May-2016 11:42
One person supports this post
Send private message

JimmyH:

 

I need a new satellite box for an elderly relative, with an STB on its last legs that keeps failing. Will buy something for them this weekend.

 

I was considering the S8200. Based on this thread, I will now discard this option.

 

Interested in views on other options, given that it needs to be:

 

     

  1. as simple as possible for a non-techy elderly person to cope with
  2. reliable and easy to use
  3. preferable, but not essential, to have a recording option.

 

Emphasis on point (1), given that I will be the tech support and don't want to be called at work 2-3 times a day over silly things.

 

 

 

 

I have a S8200 and I am very happy with it. It has the odd hickup but otherwise it is fantastic.




You're typing with Josh!
1410 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  # 1554735 18-May-2016 11:53
Send private message

Jase2985:

 

Josh, are they all connected to TV's? any of them connected though amps? connected via AV/RGB, wifi and wired.

 

basically what im asking is how varied is the test setup or are they all simple/the same.

 

 

All are connected to TV screens, about 15" in size each with sound. mixture of all, they get tested with a different set up, but we make sure all are tested. Hard Drives are also tested with new firmware. We also get live feeds in from Australia Freeview so we test and make sure that the Australians are dealt with like NZ.





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


 
 
 
 


3 posts

Wannabe Geek
+1 received by user: 2


  # 1554736 18-May-2016 11:58
2 people support this post
Send private message

After the last firmware update most of my issues have been resolved.

 

I was lucky as I haven't had any audio issues.

 

It still has a few hiccups, it sometimes restarts in the middle of a program and sometimes the timeshift mysteriously turns itself off but all in all it's much better and is now usable.

 

While I wouldn't recommend the unit to anyone, it does pretty much what it's supposed to.


15 posts

Geek


  # 1563293 31-May-2016 20:52
Send private message

I've got a customer who's been very patient with this unit now coming up with "media not connected" any suggestions ?



You're typing with Josh!
1410 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  # 1563320 31-May-2016 21:25
Send private message

rodimus: I've got a customer who's been very patient with this unit now coming up with "media not connected" any suggestions ?

 

 

 

Ask customer to install new firmware: v 1.20 here or on the OND server http://www.dishtv.co.nz/images/stories/Firmware/DishTV_S8200-Firmware-V1.20.zip

 

If still having Media Not Connected then try a Factory Reset, inform customer that they will need to rebook shows from the EPG.

 

If still having same error, please call our phone line as we might need to look at the HDD unit.  





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


15 posts

Geek


  # 1563327 31-May-2016 21:41
Send private message

Thanks for the reply. Asked them to turn off and on at wall. Now comes up media initializing in progress and has done for last couple of hours.

15 posts

Geek


  # 1563515 1-Jun-2016 10:10
Send private message

Latest update already present sound is spastic. And media not Alive please check hdd connection or contact your local dealer..

Serial no. And more serials available on request

Banana?
4743 posts

Uber Geek
+1 received by user: 1233

Subscriber

  # 1563555 1-Jun-2016 10:59
Send private message

Sounds like a dead Hard Disk. I had the Mother in Laws S7090 (previous model) do the same thing.




You're typing with Josh!
1410 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  # 1563651 1-Jun-2016 13:44
Send private message

rodimus: Latest update already present sound is spastic. And media not Alive please check hdd connection or contact your local dealer..

Serial no. And more serials available on request

 

Yes sounds like the Hard Drive has a fault, this will need to be returned however they will need to contact the call centre to do this as I am not authorised to do this myself (Unfortunately) if they would like me to email the team on their behalf please provide serials and a home address and email. Private Message to reply. 

 

Thanks





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


41 posts

Geek
+1 received by user: 6


  # 1566121 5-Jun-2016 18:01
Send private message

Is there any way to turn off Freeview Plus, or to stop the popup from showing on the side of the screen?

 

 


1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.