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You're typing with Josh!
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  # 1566156 5-Jun-2016 19:00
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Declan224:

 

Is there any way to turn off Freeview Plus, or to stop the popup from showing on the side of the screen?

 

 

 

 

Hi 

 

No there is not, Freeview has not made an option to turn it off. 





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


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  # 1566193 5-Jun-2016 21:44
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Seems all my issues with sound and other odd behavior has been resolved by connecting directly to TV via HDMI instead of through my Denon Home theater. Go figure.


 
 
 
 


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  # 1568321 8-Jun-2016 22:12
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Earlier tonight we were watching something while we were recording it.  The program ran a little over time so the Satbox stopped recording before it was finished, but it also froze the screen to show a message saying that the recording had stopped.  As result we missed the end of the program. Yes we had had skipped back a few times during the recording to get a part or two that we missed but we went to the back to live TV again.

 

My point is, why does this device interfere with what we are viewing when recording stops? Why doesn't it just finish recording and carry on with the live stream as usual? I am really frustrated by this.  

 

I have a number issues that I am compiling an email about.  Our Satbox is frequently driving us mad with faults and design flaws. I don't know whether it's just our unit or if the whole line of this product is just rubbish.


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  # 1568493 9-Jun-2016 09:55
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Declan224:

 

I have a number issues that I am compiling an email about.  Our Satbox is frequently driving us mad with faults and design flaws. I don't know whether it's just our unit or if the whole line of this product is just rubbish.

 

 

 

 

That was my experience with every non name brand device I tried.  You can't buy a Sony or a Panasonic satellite box, so you're stuck with rebranded boxes out of China.

The only exception to this seems to be the Vu range, which have a huge history in Europe.

 

 

 

In the end we've opted for a new hybrid TV, which gives you a satellite tuner built into a TV with a name brand.  I was pleasantly surprised to see these have taken off in NZ.  I was seriously considering this S8200, but have been burnt with several other similar PVR type products from this brand and others in NZ.  Reading the user feedback here, I'm glad we didn't.


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  # 1568498 9-Jun-2016 10:12
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You input is Jaxson isn't actually helpful.  Even if we got a smart TV with satellite and terrestrial tuners, we still wouldn't have a TV recording device. Furthermore my family does not have the budget to buy a brand new Smart TV to replace one that is only two years old, and then go buy a named brand PVR.




You're typing with Josh!
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  # 1568570 9-Jun-2016 11:42
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Declan224:

 

Earlier tonight we were watching something while we were recording it.  The program ran a little over time so the Satbox stopped recording before it was finished, but it also froze the screen to show a message saying that the recording had stopped.  As result we missed the end of the program. Yes we had had skipped back a few times during the recording to get a part or two that we missed but we went to the back to live TV again.

 

My point is, why does this device interfere with what we are viewing when recording stops? Why doesn't it just finish recording and carry on with the live stream as usual? I am really frustrated by this.  

 

I have a number issues that I am compiling an email about.  Our Satbox is frequently driving us mad with faults and design flaws. I don't know whether it's just our unit or if the whole line of this product is just rubbish.

 

 

 

 

Thanks Declan, 

 

I will pass on a suggestion to try and minimise the interference similar to how the MYSKY units handle all recordings, we understand that friendly user experience is a key. If you would like to be BCC'd into some correspondence to the team when I make the suggestion, please PM me your email address. 





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


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  # 1568583 9-Jun-2016 12:02
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joshhill96:

Declan224:


Earlier tonight we were watching something while we were recording it.  The program ran a little over time so the Satbox stopped recording before it was finished, but it also froze the screen to show a message saying that the recording had stopped.  As result we missed the end of the program. Yes we had had skipped back a few times during the recording to get a part or two that we missed but we went to the back to live TV again.


My point is, why does this device interfere with what we are viewing when recording stops? Why doesn't it just finish recording and carry on with the live stream as usual? I am really frustrated by this.  


I have a number issues that I am compiling an email about.  Our Satbox is frequently driving us mad with faults and design flaws. I don't know whether it's just our unit or if the whole line of this product is just rubbish.



 


Thanks Declan, 


I will pass on a suggestion to try and minimise the interference similar to how the MYSKY units handle all recordings, we understand that friendly user experience is a key. If you would like to be BCC'd into some correspondence to the team when I make the suggestion, please PM me your email address. 



Hi Josh

To be fair a lot of the pop ups are very annoying. Every time you change channel it tells us that it is time shifting, we don't need to know this. Every time you hit record whilst watching something it asks for an end time, thus is annoying. Just assume we want to record what we are currently watching till the end. If we want to record what is on next we can do this via the guide.
Without turning it into a mysky box perhaps look into the simplicity of the sky box and how easy it is to use and keep all the smarts behind the scenes or have them activated via a check box in a sub menu

 
 
 
 


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  # 1568585 9-Jun-2016 12:07
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I just wish we could buy a MySky box that worked for Freeview (both Terrestrial and Sat). ie., same software, just for Freeeview. They are the easiest PVR I have used.


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  # 1568591 9-Jun-2016 12:14
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dirtydutchman:

 


Hi Josh

To be fair a lot of the pop ups are very annoying. Every time you change channel it tells us that it is time shifting, we don't need to know this. Every time you hit record whilst watching something it asks for an end time, thus is annoying. Just assume we want to record what we are currently watching till the end. If we want to record what is on next we can do this via the guide.
Without turning it into a mysky box perhaps look into the simplicity of the sky box and how easy it is to use and keep all the smarts behind the scenes or have them activated via a check box in a sub menu

 

I wholeheartedly agree here.  The popup messages are annoying.  The only reason I don't have automatic time-shift enabled is that the popup is annoying.  The "recording started/saved" messages are good though, since it lets you know things are going as planned and it's unobtrusive. 


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  # 1568608 9-Jun-2016 12:32
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Declan224:

dirtydutchman:



Hi Josh

To be fair a lot of the pop ups are very annoying. Every time you change channel it tells us that it is time shifting, we don't need to know this. Every time you hit record whilst watching something it asks for an end time, thus is annoying. Just assume we want to record what we are currently watching till the end. If we want to record what is on next we can do this via the guide.
Without turning it into a mysky box perhaps look into the simplicity of the sky box and how easy it is to use and keep all the smarts behind the scenes or have them activated via a check box in a sub menu


I wholeheartedly agree here.  The popup messages are annoying.  The only reason I don't have automatic time-shift enabled is that the popup is annoying.  The "recording started/saved" messages are good though, since it lets you know things are going as planned and it's unobtrusiv8e. 




The recording started and stopped pop up bottom right and are unobtrusive yes. The big banner right in the middle of the screen for timeshifing is rightly annoying lol

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  # 1568678 9-Jun-2016 14:01
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Declan224:

 

You input is Jaxson isn't actually helpful.  Even if we got a smart TV with satellite and terrestrial tuners, we still wouldn't have a TV recording device. Furthermore my family does not have the budget to buy a brand new Smart TV to replace one that is only two years old, and then go buy a named brand PVR.

 

 

Despite replying to your comment, my comments were to all readers in general.  Just letting you know that there are options out there, and I don't presume to know your families financial status.

Some smart TV's have PVR functionality built in now, if you supply the usb storage media.  Not saying it's a full PVR replacement, but just letting you and others know what I found.  This mixed with on demand freeview plus streaming has meant the traditional freeview recorder was now not so crucial as it once was for my family.


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  # 1568991 9-Jun-2016 21:01
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trig42:

 

I just wish we could buy a MySky box that worked for Freeview (both Terrestrial and Sat). ie., same software, just for Freeeview. They are the easiest PVR I have used.

 

 

 

 

This does make me wonder what SkyTV do with all the old skinny MySky boxes that are all being phased out and replaced with the smaller boxes.

 

The old boxes worked just fine, they should be easily altered to accept a simple free to air SAT signal :P


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  # 1569648 10-Jun-2016 18:00
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A question for the manufacturer: Is the firmware for your devices developed in-house by Dish TV, or is it outsourced to someone else?


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  # 1578863 23-Jun-2016 10:18
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Hi there, not sure if this is the place to ask but, where can I find a change log of whats is included in the latest firmware updates?.


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  # 1579268 23-Jun-2016 21:46
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thought SWMBO was finally getting to grips with this box, and only mentioned Mysky once or twice a day...............BUT today

 

 

 

pressed APPS..

 

No internet connection reported

 

check network status "no wifi dongle detected' ?????????

 

finally did AC reset (power disconnect/reconnect)

 

S8200 restarted.............detected new software...........downloaded the new software via WiFi (its only connection to the web)

 

rebooted back to operation...

 

 

 

She now pressed apps again.......no internet !!....network status ....No WiFi dongle error message........

 

 

 

cant even force the unit to scan for wifi availablilty

 

 

 

what is going on Josh?.....isnt about time we had stable software in this unit after all this time?

 

 

 

Kevin Rangiora

 

 PS..sorry originally posted in wrong forum

 

 

 

 


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