Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 89
373 posts

Ultimate Geek
+1 received by user: 39


  Reply # 1400325 5-Oct-2015 14:41
Send private message quote this post

i have been running cracked magictv firmware for years , but to be fair the T2200 is a much nicer ffd than magictv .  28 sec fwd and 8 sec back is my current magic setting .

at 32x , you can barely see the ads on the t2200 , just a screen grab of each ad for 8 different ads over 8 seconds and back to the show, very close to the effect of magic tv skip pressed 8 x

...but not quite .    

Point is Aussie got the concession from Freeview , NZ's turn now thanks .       I know freeview are the ones blocking the logical skip function , not blaming DishTV at all.  However it was mentioned that pressure from Dish TV or another vendor of boxes FORCED Freeview to cave to a 3min skip. (in aussie)


933 posts

Ultimate Geek
+1 received by user: 121


  Reply # 1400637 6-Oct-2015 06:59
Send private message quote this post

You want +4 and back 10 as 3 min jump will give you 1  minute of adverts if skipping in primetime.



 
 
 
 


373 posts

Ultimate Geek
+1 received by user: 39


  Reply # 1400651 6-Oct-2015 08:00
Send private message quote this post

If i had a choice it would be different again but far easier to have parity with aussie for now . Some breaks are only 3 mins. Any how .. i have a thought for those just getting a t2200. and not yet committed to recordings . Try making your zone aussie at the start ..download the 3m in skip firmware then change back to kiwi location and turn off firmware update and rescan the channels . It would be good to have a couple of brief recordings and make sure they stay on there and if you are really keen a series link from nz side by doing a 3 step process. If you are capable of this you will already get what I am trying to say.

6985 posts

Uber Geek
+1 received by user: 2218

Subscriber

  Reply # 1400655 6-Oct-2015 08:03
One person supports this post
Send private message quote this post

would rather have to go forward 1 min that back some if it went to far

5 posts

Wannabe Geek


Reply # 1401164 6-Oct-2015 17:48
Send private message quote this post

Have just bought a aerialBox T2200 for my mother, setup was pretty painless, however found one issue, when trying to connect to the wireless router I was unable to enter my routers password as I could not find the + (plus) symbol, went through all the key options upper, lower & symbols but could not be found, I might have missed it but can some check for me?



You're typing with Josh!
1397 posts

Uber Geek
+1 received by user: 138

Trusted
Subscriber

  Reply # 1401345 6-Oct-2015 21:25
Send private message quote this post

My Apologies for not getting back to you, we have been busy getting things ready for a lineup of features for our products and I have just got a email back from the development team regarding your questions, please note that some of these questions are actually questions you should be asking Freeview / Broadcasters but see below;

jonathan18: I installed my parents' unit on Sunday, and gave them a quick run-through yesterday. I must say the biggest issue for them (given they're in their 80s) is getting their heads around accessing content from both UHF and internet (So they are trying to access on demand programmes from the library section.) That said, they probably offer a good test-case as to what is tricky to use on the product and what works well.

The biggest issue they currently face is their TV signal has reduced in quality sometime since I installed it on Sunday to the point that on many channels they have no picture. I haven't had a chance to check the aerial, but it's bad timing given they will probably link it to the installation of the product! I did show them the TV has got the same reception problems when the aerial is connected directly to it (not daisy-chained via the Freeview box). And my understanding is this unit's supposed to be better at dealing with poor signal quality than the Magic?


That is usually based on your aerial and the splitter used from the aerial, there could be a range of factors which indicate a interruption in signal. The box is playing it's part correctly and the tuner themselves  have no issues or known defects. The T2200 will deal signal better than the last generation and Magic TV depending on where you are and your setup etc..

My first impressions on the T2200 are given below. There may be more negatives than positives listed here, but that's not how I see it overall; thus far, it seems to be a good product that offers excellent value for money. 

* Setup was generally painless, apart from my initial inability to get it connected to the internet - then I found it helps to ensure the powerline adapter hasn't fallen out of the socket!

* In the manual it states there are a bunch of options that need to be selected during set-up; after I was asked to select the country I didn't see any of the other options (region, language, resolution, aspect ratio...) - it went straight to scanning for channels. I imagine these settings can be amended later, but for a newbie the lack of seeing this stuff when setting up may be confusing (I reset the unit so did the setup twice; both times I also didn't get these options). (BTW, the bottom image on p 11 of the manual shows a 'satellite scan', which also doesn't line up with this being a UHF box!) 


Sorry about this, we are working on a new PDF manual and will include a copy in the manufacturer stock soon.

* The unit seems to take an age to start up when turning on from standby.

Have you tried testing with Low Power Mode? an see if that makes a difference?


* I see you're working on a new manual - while I like having one that's written in proper English and is easy to understand, it's a pity no useful information is currently given on how to use Freeview Plus. Given this is the key difference to earlier and most other current recorders out there, I would suggest this is the one area where a greater degree of assistance and instruction would be helpful. While I assume how each app is structured and navigated isn't up to Freeview Plus, it would be useful for new users to be given general instructions on Freeview Plus. While I've not had the opportunity to experiment much yet, thus far I find the 'mini guide' non-intuitive to use; it's also fairly slow. To be honest expect my parents to go straight to the on demand apps).


We only inform about FreeviewPlus and this is in the PDF Manual, Instructions are actually on our iManual in the box which you can look at in the Menu, In terms if mini guide, these sorts of questions need to go along to Freeview, they would love feedback and this would be very helpful, we don't operate or develop any of the apps or FreeviewPlus guide material we only manufacturer the products that are ready for them! :-)

* See earlier comments regarding the remote control; my only real problems relate to the size and placement of the player controls. My parents are and will continue to struggle with them, given they are relegated to standard-sized buttons in the bottom section.


Yes, we are looking into a new remote which better, bigger buttons, still in development but watch our website stocks for them and I of cause will let you know on Geekzone.


* Unsure of the advantage of having a volume control on the remote, given this appears to control the output of the unit itself which may potentially lead to confusion for some (eg, managing the volume on both this and the TV).


This actually isn't an issue and hasn't been a problem through our call centre or online forums for both Australia and New Zealand. Each to their own though ! :)

* For some reason I saw the freeview plus icon on channels where it shouldn't be visible - eg on Prime.


Again this ones for Freeview, but all FreeviewPlus will work on all channels, it's just some of the channels will have an app to catch on TV.

* Some of the apps also have legibility issues, especially on smaller TVs eg the green on white text on the TVNZ app, especially when adding a programme to favourites, is difficult to read (terrible design!). I think it was the TV3 app which was generally terrible for legibility as the fonts are just too small. Understand this reflects Freeview Plus issues as opposed to the actual product, but it doesn't help usability.


This isn't our issue, please contact the broadcaster responsible for delivering the app.

* What would be really useful is a more agnostic approach to the on demand apps, which would allow users to see and access 'favourites' or 'most watched' programmes across all the channels (not limited to one app). I understand this is beyond the scope of Freeview Plus, but I know it would make usage for people like my parents far easier.


This is a great question for Freeview to have a look at :)

For my own personal use, there are a couple of other features I'd like to see added before I'd jump at the opportunity to buy one, both related to its networking ability - 1. the ability to watch content on other devices. I know it can screen 'live' TV via a browser, but here I'm talking about the ability to watch recorded and live content on another of the same units or via DLNA or similar to a laptop, tablet, other TV etc; and 2. remote recording, a la TiVo Genie.


We are working on DLNA, and it's been a long process. we have had bugs and issues while the unit was launched so we will announce when this feature is back on and fully ready for streaming!


That is all I know that I can answer, I hope it's helped, clarified and informed you on the T2200 unit and what's happening. And I am sorry for the wait for the answer to come! 




 

 

Josh Hill 




You're typing with Josh!
1397 posts

Uber Geek
+1 received by user: 138

Trusted
Subscriber

  Reply # 1401347 6-Oct-2015 21:29
Send private message quote this post

jonathan18: While I've had no response to my post above, I thought I'd add another comment:

The device is set to automatically disable the pass-through of the aerial signal to the television (when daisy-chained). The default is to have a power-saving mode turned on, however there is no mention of this in the instruction manual. The unit uses some three-letter acronym for it, but this isn't defined or mentioned in the manual.

My parents were saying they weren't getting any TV signal unless they had the T2200 switched on; I looked through all the menus for something obvious around power-saving or aerial pass-through, but couldn't find anything. Only googling the three-letter acronym contained in one of the menus came up with a result for the same setting on another Dish TV product, which had the intended result.  The advantage of having sorted this out (other than my parents' TV getting a signal!) means the device is quicker to turn on.

Dish TV - my suggestions based on this experience are:

* don't use meaningless acronyms in the device's menu settings
* don't have the power saving mode on by default, given this is likely to confuse many people (and even more so given the points above and below)
* ensure you explain this setting in the manual, including noting how it speeds up start-up times


Thanks for that, I have noted this down as I am currently marking up the iManual and PDF formats, please let your folks know about the iManual and always refer to the iManual for support as that is the most updated and comes with now additions with each new software update. PDF will be updated about 3x each year starting from this summer and will be outdated, we are also looking at online updated manuals like some of the other companies which comes in a form of HTML, we would love your feedback on this too, and the built in User Guide.





 

 

Josh Hill 




You're typing with Josh!
1397 posts

Uber Geek
+1 received by user: 138

Trusted
Subscriber

  Reply # 1401357 6-Oct-2015 21:45
Send private message quote this post

BadEgg: Have just bought a aerialBox T2200 for my mother, setup was pretty painless, however found one issue, when trying to connect to the wireless router I was unable to enter my routers password as I could not find the + (plus) symbol, went through all the key options upper, lower & symbols but could not be found, I might have missed it but can some check for me?


When the keypad pops up on the screen, Go down to #123 (Press OK) then beside the abc option there is a button to select called symb press ok and it will load up the symbols such as %&+- etc..

Hope it helps! Enjoy!




 

 

Josh Hill 


8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1404696 12-Oct-2015 22:03
Send private message quote this post

Has anyone had any problem getting Dolby Digital out of the T2200? I have it via HDMI into a Yamaha RX-V375 which decodes DD bitstreams without a problem from other sources. The T2200 only seems to output PCM - I have tried both the auto setting and AC3. On auto I get PCM and on AC3 I get no audio.

194 posts

Master Geek
+1 received by user: 44


  Reply # 1404876 13-Oct-2015 11:16
Send private message quote this post

tapere: Has anyone had any problem getting Dolby Digital out of the T2200? I have it via HDMI into a Yamaha RX-V375 which decodes DD bitstreams without a problem from other sources. The T2200 only seems to output PCM - I have tried both the auto setting and AC3. On auto I get PCM and on AC3 I get no audio.


Watching with interest.  I don't have one but Dolby Digital would be a priority for me as I'm kitted up with all the other hardware.



You're typing with Josh!
1397 posts

Uber Geek
+1 received by user: 138

Trusted
Subscriber

  Reply # 1404883 13-Oct-2015 11:20
Send private message quote this post

tapere: Has anyone had any problem getting Dolby Digital out of the T2200? I have it via HDMI into a Yamaha RX-V375 which decodes DD bitstreams without a problem from other sources. The T2200 only seems to output PCM - I have tried both the auto setting and AC3. On auto I get PCM and on AC3 I get no audio.


I am currently investigating this with our team, I will get back to you, If you could can you PM me some details on the serial etc.. Then we will be able to see if the issue is isolated to your unit or a widespread issue, this is the first I have heard across our support base.




 

 

Josh Hill 


373 posts

Ultimate Geek
+1 received by user: 39


  Reply # 1404888 13-Oct-2015 11:24
Send private message quote this post

one thing i have noted is the plus one stations are not fully featured , not HD and likely not AC3 too , could that be part of the issue ? 



194 posts

Master Geek
+1 received by user: 44


  Reply # 1405097 13-Oct-2015 16:02
Send private message quote this post

Jimmy22: one thing i have noted is the plus one stations are not fully featured , not HD and likely not AC3 too , could that be part of the issue ? 



The +1 channels do NOT broadcast Dolby Digital, only the live/real-time TV1, TV2 and TV3 channels.  Have a feeling for DD to broadcast it needs to be an HD stream but I could be mistaken.

8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1405115 13-Oct-2015 16:39
Send private message quote this post

I understand that the +1 channels do not have DD. All of my testing has been on TV1,2 and 3 (not the +1s) for broadcasts which explicitly state have DD.

I have no trouble with the same setup but using EyeTV and a Mac mini - the Yamaha decodes the bitstream fine and plays it in 5.1



8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1405187 13-Oct-2015 19:01
Send private message quote this post

OK, I've got to the bottom of this. You need to have AC3 or Auto selected in "Settings"(from the menu). Then, you have to press the Audio button on the remote to select AC3 (this button seems to cycle through the audio options from the settings menu, allowing you to, for instance, select another language). It seems a bit clunky but it works.

The main issue is that neither of the manuals (pdf or online from the menu) make this in any way clear.

A feature request: If you have selected Auto in the Audio settings menu, then automatically output AC3 if it is available. Seems a bit counter intuitive to then have to use the remote.

Be good to hear Dish TVs point of view, there may be good reason for the current behaviour. In any case, please adjust the manual to make it clear.

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 89
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.