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35 posts

Geek


  # 1622637 4-Sep-2016 20:18
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surfwatch:

Having difficulty retaining sound on fast forwading library recordings. Aftrer fast forwarding and playing we have no sound. Worse when we go at 32 times. Not so bad at 4 times fast forward. Have to go back to library and start again to get the sound back. Is there something I'm doing wrong.



That's weird, just went to watch something from the library, and my go to pause, play, and rewind play pause, play combo didn't work. Back to library, still no sound, combo, nothing, toggled the mute button, on then off again, and Hey presto! Sound is back baby!

35 posts

Geek


  # 1622639 4-Sep-2016 20:26
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Taniachch: Have also had issues with sound sometimes when fast forwarding, sometimes no sound, sometimes out of sync. I've found that pressing pause then play helps, or a couple of seconds of rewind, play, pause play etc usually sorts out any issues. Here's a bit of good news for a change. The other day I was catching up with some episodes of a series and noticed one episode was 15 minutes short and said partial instead of recorded. I check each episode number to determine what I was missing and it said the partial episode was due to temporary power failure, but it had found a repeat episode the next day and got all of that one instead! I was impressed! Obviously not every channel does quick repeats (Bravo), but I thought it was pretty clever!


Sorry, that's misleading upon reading it back. It said partial, and about the power failure, but DID NOT tell me it found the repeat episode the next day! I discovered that myself from checking recorded episode numbers. Hey, it's clever, but not that clever! 😅

 
 
 
 




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  # 1624426 6-Sep-2016 09:54
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Taniachch:
Taniachch: Have also had issues with sound sometimes when fast forwarding, sometimes no sound, sometimes out of sync. I've found that pressing pause then play helps, or a couple of seconds of rewind, play, pause play etc usually sorts out any issues. Here's a bit of good news for a change. The other day I was catching up with some episodes of a series and noticed one episode was 15 minutes short and said partial instead of recorded. I check each episode number to determine what I was missing and it said the partial episode was due to temporary power failure, but it had found a repeat episode the next day and got all of that one instead! I was impressed! Obviously not every channel does quick repeats (Bravo), but I thought it was pretty clever!


Sorry, that's misleading upon reading it back. It said partial, and about the power failure, but DID NOT tell me it found the repeat episode the next day! I discovered that myself from checking recorded episode numbers. Hey, it's clever, but not that clever! 😅

 

Thanks for updating us over the weekend, if you have any further issues, please send a DM 





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands


17 posts

Geek


  # 1624447 6-Sep-2016 10:16
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Yes I tried, mute on and off but nothing. I am not sure if its related, but there appears to be two types of sound volume adjustment. One is the normal one with the TV and the other where there is a round circle in the bottom right hand corner. The circle one, does not seem to be very effective, in that volume doesnt increase very much at all. Would appear to be related to the Box. If I toggle to the TV (I am using a harmony 650) and then increase the volume, it seems to work OK. Will have to try that when fast forwarding and losing sound to see if its related. Will advise later.

 

 


375 posts

Ultimate Geek


  # 1624471 6-Sep-2016 11:31
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i had a lock up during playback last night, the first one in ages, only hard reset sorted it .  Seems the latest update is not as good as the last potentially :( 

 

the lockup happened after trying to resume playback after fast forward by pressing the play key. locked the screen solid and it wouldnt respond to anything with a single frame of the program to entertain us while i looked over the paper to see if we would have anything recording at that time slot,  we did , so we used the tv to determine when an advert was on and did the hard reset then to avoid a double issue. 

 

 

 

 


17 posts

Geek


  # 1624564 6-Sep-2016 12:57
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I noticed the update, but havent really tested anything to see if there is an improvement or not.


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Ultimate Geek


  # 1624832 6-Sep-2016 22:07
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surfwatch:

 

Yes I tried, mute on and off but nothing. I am not sure if its related, but there appears to be two types of sound volume adjustment. One is the normal one with the TV and the other where there is a round circle in the bottom right hand corner. The circle one, does not seem to be very effective, in that volume doesnt increase very much at all. Would appear to be related to the Box. If I toggle to the TV (I am using a harmony 650) and then increase the volume, it seems to work OK. Will have to try that when fast forwarding and losing sound to see if its related. Will advise later.

 

 

If you have your box sending its sound to the TV, then the TV volume limits the maximum volume available.  The volume control on the box can only control the volume on the input into the TV, and hence will only control the volume up to the maximum that is set as the current volume on the TV.  If you turn the TV volume up to full, then the box can control the volume over the full range.


 
 
 
 


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  # 1629059 14-Sep-2016 08:40
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I have an issue with TVNZ OnDemand that I believe has been raised before where after the first ad it fails back to the menu without playing the show. This has been ongoing for a few weeks now. Is anyone else having this issue? I'd prefer not to have to do a reset but if that's the only option...

 

I'm running the latest firmware, I have it installing automatically and there was an update just recently. Hasn't fixed my issue though.





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Wannabe Geek

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  # 1629069 14-Sep-2016 08:59
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I find I need to turn off Smart DNS to avoid similar behaviour from TVNZ OnDemand on the desktop. Could that possibly be your issue if you have it in your router?


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  # 1629071 14-Sep-2016 09:01
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What do you mean by "Smart DNS"?





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  # 1629072 14-Sep-2016 09:05
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In my case it is Unotelly.


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  # 1629075 14-Sep-2016 09:16
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Right, don't use a DNS service so won't be that.





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563 posts

Ultimate Geek


  # 1629076 14-Sep-2016 09:16
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geekiegeek:

 

I have an issue with TVNZ OnDemand that I believe has been raised before where after the first ad it fails back to the menu without playing the show. This has been ongoing for a few weeks now. Is anyone else having this issue? I'd prefer not to have to do a reset but if that's the only option...

 

I'm running the latest firmware, I have it installing automatically and there was an update just recently. Hasn't fixed my issue though.

 

 

Check Number 2 of the Transmissions & Broadcasts / Freeview Plus section on http://freeviewforum.co.nz/page/network-status - does that sound like what you are seeing?


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  # 1629094 14-Sep-2016 09:45
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 Similar, but i get an error saying that the video is unavailable.





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Ultimate Geek


  # 1629122 14-Sep-2016 10:13
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geekiegeek:

 

 Similar, but i get an error saying that the video is unavailable.

 

 

Right - I believe the apps are passed through "as is" and therefore DishTV have no real control over the process. Sounds like it might be worth raising it with Freeview or TVNZ themselves?


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