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8816 posts

Uber Geek

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  # 1676409 23-Nov-2016 21:04
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joshhill96:

 

The Auto Update feature applies to the unit waking up at a scheduled time and checking for updates, if an update is found then it will install it for you and will go back to sleep after it's been set. There is no option to turn updates off unless you disconnect it from the internet.

 

 

 

 

doesnt it still get updates OTA?


5 posts

Wannabe Geek


  # 1681541 2-Dec-2016 23:41
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Hi my aerialbox T2200 has started having a periodic pause when watching normal TV. The picture pauses every few seconds and the sound is out of sync with the picture. I have tried a few restart and disconnecting the power but it will has the same issue. Any advice? I have logged a web enquiry through dish TV also.

 
 
 
 


8816 posts

Uber Geek

Lifetime subscriber

  # 1681546 3-Dec-2016 06:16
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try monitoring the signal stregnth and quality and see if that changes when the picture does.


14098 posts

Uber Geek

Trusted

  # 1681547 3-Dec-2016 06:16
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Try a factory reset and ensure it is running the latest firmware.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

The is no planet B

 

 


8816 posts

Uber Geek

Lifetime subscriber

  # 1699881 7-Jan-2017 14:45
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@joshhill96 i would like to put forward some suggestions for improvements. seeing as most bugs have been ironed out and there havent been any firmware releases for a while now so the developers cant be that busy :P

 

1. Love the app, but it can never automatically find the device, but as soon as i manually use the ip address it finds it straight away. would love this to be fixed.

 

2. would love to be able to set the default function of the media button, we never use USB, we use media sharing extensively

 

the below are all about media sharing (UPnP)/USB

 

3. scrolling through media via media sharing/USB is painful, there is only one speed for the scroll, slow, so if you have  heap of files in the folder it takes ages to get through them, maybe using the next track button could scroll a page, and/or holding the down arrow for a couple of seconds could scroll down 2x as fast or something?

 

4. there is a huge big rectangle on the left hand side of the screen which for photos is used for a preview, but for video files this does nothing, maybe it could lay a preview of the file if the cursor is left on if for 5 or so seconds/

 

5. Under the "preview box" mentioned in 4 is details about the media, this never ever shows the duration of the media. it would be nice if it could

 

6. file names in the file list on the right hand side are no where near long enough, they only show the first 21 characters of the name of the file or folder there is no way to see the rest of the file name, maybe this could scroll in the media details down the bottom left or even in the file list of you leave it highlighted for a little.

 

7. play mode (green button) could this default back to folder once when you exit the media sharing? i generally like to randomise it when i what music videos but when watching TV series the next day i like to watch them in order.

 

other things

 

8. i have time shift setup, i know that, i would love to know what chanel its on, so maybe have it say something like SH01 or S001 so you know its shifiting and also the chanel you are on.

 

The freeview guides both regular and the small one that pops up when you change channel are ridiculously slow sometimes, taking over 20 seconds to apear, and sometimes the mini guide doesnt even show up, it takes a couple of channel changes then it shows up. this is really not acceptable, and i dont know if its an issue with the box of freeview but it really needs sorted

 

 

 

I had the box for going on a year now and all in all i dont mind the box, nor does the wife, i would just like to see it made better and more user friendly. its leaps and bounds ahead of where it was last year but there is still a way to go.


23 posts

Geek


  # 1699886 7-Jan-2017 15:06
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Jase2985:

 

2. would love to be able to set the default function of the media button, we never use USB, we use media sharing extensively

 

6. file names in the file list on the right hand side are no where near long enough, they only show the first 21 characters of the name of the file or folder there is no way to see the rest of the file name, maybe this could scroll in the media details down the bottom left or even in the file list of you leave it highlighted for a little.

 

 

 

 

I would also like to see priority given to these 2 options.

 

I would suggest a menu option for media button default, same as with the EPG.


64 posts

Master Geek


  # 1702275 12-Jan-2017 21:59
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Hi,

 

 

 

Have been using the tvnzondemand app over the last 3 days.  (watching two episodes of Spotless each night.)  On each night the machine has rebooted.  It appears to reboot on the changeover from programme to ads or ads to programme.  On the time tonight it rebooted and locked up.  Needed to power down to get it started.   3 nights in a row is getting a bit tedious.

 

 

 

cheers

 

saenglish


 
 
 
 


375 posts

Ultimate Geek


  # 1702277 12-Jan-2017 22:05
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What are your auto power off settings doing.. on demand is a classic one for needing no inputs and therefore no button presses to keep the unit alive

563 posts

Ultimate Geek


  # 1702305 12-Jan-2017 23:18
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Hi all - not sure if this has been raised before or not but I'll put it out there and see if it's just me or not :)

 

Was trying to record a programme on Prime tonight using the new FreeviewPlus EPG. I had navigated to the programme, opened up the detail and tried clicking on Record but nothing happened. Tried a few times with no success.

 

I then tried going via the MHEG EPG and when I hit record on the programme the dialog popped up to say that it had to shift another programme's scheduled recording time to make it possible to record the programme on Prime.

 

It looks like when using the new EPG, this feature doesn't work or, perhaps, is popping up waiting for input in the background.

 

Anyone hit that issue / is it a known issue?

 

Thanks!


8816 posts

Uber Geek

Lifetime subscriber

  # 1702387 13-Jan-2017 08:19
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saenglish:

 

Hi,

 

 

 

Have been using the tvnzondemand app over the last 3 days.  (watching two episodes of Spotless each night.)  On each night the machine has rebooted.  It appears to reboot on the changeover from programme to ads or ads to programme.  On the time tonight it rebooted and locked up.  Needed to power down to get it started.   3 nights in a row is getting a bit tedious.

 

 

 

cheers

 

saenglish

 

 

haha i have been doing the same, 2-3 episodes a day, and have had it freeze and do a hard reboot 3 times now. Rather frustrating, havent tried anything else to see if it was just spotless.

 

but i also have issues with the TVNZ on Demand app, it never seems to open the first time i open it, always have to exit out as it hangs loading, then when its loaded it will not play the programe i select the first time, i again have to stop the loading show screen and reload it. So something that should take about 30 seconds to get into and open now takes 3-4 minutes.


64 posts

Master Geek


  # 1702402 13-Jan-2017 08:51
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Jimmy22: What are your auto power off settings doing.. on demand is a classic one for needing no inputs and therefore no button presses to keep the unit alive

 

 

 

Auto Shutdown  in settings>admin is set to off.  Also system isn't just powering down, it is rebooting back to a television channel.

 

regards saenglish




You're typing with Josh!
1430 posts

Uber Geek

Trusted
Subscriber

  # 1704176 16-Jan-2017 15:25
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Jase2985:

 

@joshhill96 i would like to put forward some suggestions for improvements. seeing as most bugs have been ironed out and there havent been any firmware releases for a while now so the developers cant be that busy :P

 

1. Love the app, but it can never automatically find the device, but as soon as i manually use the ip address it finds it straight away. would love this to be fixed.

 

2. would love to be able to set the default function of the media button, we never use USB, we use media sharing extensively

 

the below are all about media sharing (UPnP)/USB

 

3. scrolling through media via media sharing/USB is painful, there is only one speed for the scroll, slow, so if you have  heap of files in the folder it takes ages to get through them, maybe using the next track button could scroll a page, and/or holding the down arrow for a couple of seconds could scroll down 2x as fast or something?

 

4. there is a huge big rectangle on the left hand side of the screen which for photos is used for a preview, but for video files this does nothing, maybe it could lay a preview of the file if the cursor is left on if for 5 or so seconds/

 

5. Under the "preview box" mentioned in 4 is details about the media, this never ever shows the duration of the media. it would be nice if it could

 

6. file names in the file list on the right hand side are no where near long enough, they only show the first 21 characters of the name of the file or folder there is no way to see the rest of the file name, maybe this could scroll in the media details down the bottom left or even in the file list of you leave it highlighted for a little.

 

7. play mode (green button) could this default back to folder once when you exit the media sharing? i generally like to randomise it when i what music videos but when watching TV series the next day i like to watch them in order.

 

other things

 

8. i have time shift setup, i know that, i would love to know what chanel its on, so maybe have it say something like SH01 or S001 so you know its shifiting and also the chanel you are on.

 

The freeview guides both regular and the small one that pops up when you change channel are ridiculously slow sometimes, taking over 20 seconds to apear, and sometimes the mini guide doesnt even show up, it takes a couple of channel changes then it shows up. this is really not acceptable, and i dont know if its an issue with the box of freeview but it really needs sorted

 

 

 

I had the box for going on a year now and all in all i dont mind the box, nor does the wife, i would just like to see it made better and more user friendly. its leaps and bounds ahead of where it was last year but there is still a way to go.

 

 

 

 

Thanks for that, sorry for the late replies to this! Will make sure our team has a look into this! 





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands


128 posts

Master Geek


  # 1704866 17-Jan-2017 19:07
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I haven't had that may issues with my 2200, however of late:

 

1) The unit can NEVER find the Update Server.

 

2) It's done some weird things like recording for extended periods of time 20+ hours, instead of stopping at the end of a show.


18 posts

Geek


  # 1706067 19-Jan-2017 20:15
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BuckoNZ:

 

I haven't had that may issues with my 2200, however of late:

 

1) The unit can NEVER find the Update Server.

 

2) It's done some weird things like recording for extended periods of time 20+ hours, instead of stopping at the end of a show.

 

 

Same here, update server has been unreachable for the last couple of months - what gives?




You're typing with Josh!
1430 posts

Uber Geek

Trusted
Subscriber

  # 1706294 20-Jan-2017 10:14
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BuckoNZ:

 

I haven't had that may issues with my 2200, however of late:

 

1) The unit can NEVER find the Update Server.

 

2) It's done some weird things like recording for extended periods of time 20+ hours, instead of stopping at the end of a show.

 

 

I will check to see if we are having a reported fault with the server. I'll pass the recording time issue to the developers to look into





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands


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