Great news - ticks two of my boxes. Just got to find one at a nice price now :)
Well I might be able to sell you ours!
The Freeview guy came and said "Oh you're double story? Oh and there's too many trees, you won't get a signal"
I don't really believe him, everyone else on the street has a UHF Antenna up and pointing at Mt Erin, I can't see why we can't have one too. I've asked another mob to come and give their opinion.
But if it really doesn't work out, well, unless Harvey Norman will take this back, I will be selling it brand new!
As someone who has trees between me and the local tower, it could be true. Our signal can get a bit dodgy if there's lots of rain in the leaves etc, probably getting to a better time of the year with most of the leaves gone etc.
Possibly he is not willing or able to go up on your second story roof to facilitate best antenna placement? Hopefully the next guy will be able to give you better options.
P.S. It's nitpicking, but if you sell this, given that you've used it already, even if just for testing, it won't be "brand new", will it? More like "as new" or "like new" I'd have thought.