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2 posts

Wannabe Geek


# 217782 12-Jul-2017 09:44
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My box did an automatic upgrade after losing power. No I have no wifi signal. I can not receive on demand. I can not load up the guide. When I go to the "Network Setup" it is showing that the wifi wireless is all connected and available yet no On Demand programming is available to me. What will happen if i do a factory reset? Will this fix this glitch? Will I lose all my library savings?


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Uber Geek

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  # 1820076 12-Jul-2017 09:52
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Does the interface show an IP address assigned?? If so can you ping this address???





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.




2 posts

Wannabe Geek


  # 1821217 12-Jul-2017 12:34
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Did a factory reset and that seemed to work.....this time. Thanks fir taking time to help. Appreciate it.

 
 
 
 


You're typing with Josh!
1440 posts

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  # 1821278 12-Jul-2017 14:20
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Hi mandib 

 

If this issue happens again, please let our teams know, make sure you update to the latest firmware for the unit. 

 

Thanks

 

 





Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands


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