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942 posts

Ultimate Geek
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  Reply # 2124422 12-Nov-2018 20:06
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Bluntj:

Freeview is near impossible to contact.


My EPG is still broken but better. Still recording a lot of programs on the plus one channels which of course are not HD. No reason to record on plus one..no conflicts.


I did attempt to loom at the new stuff, but it required an account and password..yuck. I saw no way to actually watch live television through it. 



You have a freeview EPG and mini guide on an HWT-260 recorder?




Kirk

 




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  Reply # 2124470 12-Nov-2018 21:59
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kharris:
Bluntj:

 

Freeview is near impossible to contact.

 

 

 

My EPG is still broken but better. Still recording a lot of programs on the plus one channels which of course are not HD. No reason to record on plus one..no conflicts.

 

 

 

I did attempt to loom at the new stuff, but it required an account and password..yuck. I saw no way to actually watch live television through it. 

 



You have a freeview EPG and mini guide on an HWT-260 recorder?

 

Did until the update to the "new" On Demand, now they are gone.  Only the Panny inbuilt EPG left.  





Always be yourself, unless you can be Batman, then always be the Batman



 
 
 
 


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Wannabe Geek
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  Reply # 2130886 21-Nov-2018 10:43
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scuwp:

So an update to this...


Freeview have now told me that due to 'performance issues' many devices, including the HWT260, have been updated with a 'light' version of the new On Demand platform.  I have asked if it is temporary or permanent, and if there is any option to roll back the update.  I know what the answers will be.   They seem to be in la la land claiming that the 'light' version is still an improvement...air must be a bit thin in their office!  


Panasonic tell me that they are aware of this issue and it affects many devices across all brands.   They are in communication with Freeview but they are at their mercy.  They tell me that in testing Freeview realised that there were significant issues with capacity and capability to handle the 4K content and new platform and so they created a 'light' version giving limited content, and removing features such as the catch-up service and Freeview EPG.


The device is still being advertised today on the Freeview and Retailer website as approved for On Demand.    


So, in 3 weeks my device has been hobbled by the Freeview update.  It's not the retailers or manufacturers fault but at the end of the day it no longer does what it was meant to and is (perhaps arguably) no longer fit for purpose.  I'm not sure there are any other options so will need to decide if I can live with it or ask the retailer to remedy the situation under the CGA. 


I miss TiVo!!!      


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Wannabe Geek
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  Reply # 2130894 21-Nov-2018 10:51
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scuwp:

So an update to this...


Freeview have now told me that due to 'performance issues' many devices, including the HWT260, have been updated with a 'light' version of the new On Demand platform.  I have asked if it is temporary or permanent, and if there is any option to roll back the update.  I know what the answers will be.   They seem to be in la la land claiming that the 'light' version is still an improvement...air must be a bit thin in their office!  


Panasonic tell me that they are aware of this issue and it affects many devices across all brands.   They are in communication with Freeview but they are at their mercy.  They tell me that in testing Freeview realised that there were significant issues with capacity and capability to handle the 4K content and new platform and so they created a 'light' version giving limited content, and removing features such as the catch-up service and Freeview EPG.


The device is still being advertised today on the Freeview and Retailer website as approved for On Demand.    


So, in 3 weeks my device has been hobbled by the Freeview update.  It's not the retailers or manufacturers fault but at the end of the day it no longer does what it was meant to and is (perhaps arguably) no longer fit for purpose.  I'm not sure there are any other options so will need to decide if I can live with it or ask the retailer to remedy the situation under the CGA. 


I miss TiVo!!!      



Yes, me too. The Panasonic was already half broken anyway, with its archaic interface, lag, an info button that gives irrelevant info, inability to pause a programme you are watching as it records without going back to the recorded version. My Dish 2200 is better and that has its problems. Taken together, I agree that it is questionable fit for purpose.

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  Reply # 2132599 23-Nov-2018 12:22
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I'm glad I saw this thread. I was holding off on getting one of these until it had been updated to the new FreeView On Demand. Farmers has them for $250 at the moment and I was planning to get one at lunchtime, but not after seeing this thread.

 

Are there any decent alternatives? I just want something with FULL Freeview On Demand, Netflix, and Lightbox.


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