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  # 2209303 2-Apr-2019 10:38
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A post on the Dishtv Facebook page.

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  # 2209311 2-Apr-2019 10:51
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GwigglesNZ: A post on the Dishtv Facebook page.

 

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Gordy


 
 
 
 


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  # 2209367 2-Apr-2019 11:50
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Just switched my TV on to catch the end of The Chase and watch the news but am finding most TV channels aren't loading. Even the red spinning circle of death is nothing more than a few vibrating pixels most of the time. 

 

EDIT: Actually this seems to be a much wider problem as none of my Kodi devices are getting TVNZ 1 or TVNZ 2, Three, Bravo, ThreeLife or Duke. All other channels (using the mjh files) are working just fine.


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  # 2209409 2-Apr-2019 13:29
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sdavisnz: Where did you see that?

 

google play store https://play.google.com/store/apps/details?id=nz.co.tvnz.ondemand.tv

 

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  # 2209760 2-Apr-2019 20:16
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Quite a nice app. Would be nice to get a mediaworks variant.

Good work tvnz. About 2 years late to the party though.




Voice gives context

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  # 2211554 6-Apr-2019 07:57
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I happened to see the SmartVUs in Noel Leeming today and when I learned it streams Freeview regardless of hook ups (can't get it in one of the rooms) I grabbed one.  I've set it up and got the remote going, added a couple of apps (Redbull, TVNZ).  I've been trying to find the Lightbox App.  It has it listed on the box and I expected it to at least be in the available apps but it is not there at all!  Has anyone else experienced this?  Tried searching to no avail.

 

I have google wifi with a 2nd guest network.  On the main google network: Netflix works fine - logged in, plays ok.  Redbull TV comes up with an error that says it's 'their bad' (it's not), TVNZ OD says 'something went wrong', and nothing at all happens when I press the Freeview button, and there's no app for that either.  

 

On the guest network Netflix and Redbull work ok but TVNZ doesn't, and still no response from the Freeview button.

 

I've checked for the latest update and it says it is up to date.  I've powered off and back on a couple of times.

 

Should I just take this back?

 

 

 

 


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  # 2211555 6-Apr-2019 08:00
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Sounds like the unit needs a software update or it's faulty.




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  # 2211565 6-Apr-2019 08:16
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Yeah, it says it's up to date.  I wonder if it didn't get the Lightbox and Freeview parts when it was made, and the same thing is causing other problems.  Seems so unlikely but it's one thing for an app to not be there, and quite significant for Freeview to just not be there at all.  I'll be near the store again today so I'll see if they'll swap it.  


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Wannabe Geek


  # 2211597 6-Apr-2019 08:52
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It might be worth setting up a new Google account. I had the same problem with the Freeview app not appearing and I think the issue was that my Google account was set up years ago in the UK. My address etc had all been changed to NZ, but it wouldn’t load the apps. It wasn’t ideal, but setting up a new account from scratch got everything working.

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  # 2211610 6-Apr-2019 09:22
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Thanks for the suggestion.  I get how it might have been the only solution with different countries involved, but this should work out of the box.  It wouldn't explain why there is no Lightbox app, or why some apps work but others don't.  I'm taking it back shortly. 

 

 


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  # 2211624 6-Apr-2019 10:13
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sdavisnz: Quite a nice app. Would be nice to get a mediaworks variant.

Good work tvnz. About 2 years late to the party though.

 

 

 

Can anyone grab the APK file? I'm trying the usual APK sources but I can't fine the APK to try it out on my FireTV.





Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  # 2211644 6-Apr-2019 10:55
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LisaM77:

Thanks for the suggestion.  I get how it might have been the only solution with different countries involved, but this should work out of the box.  It wouldn't explain why there is no Lightbox app, or why some apps work but others don't.  I'm taking it back shortly. 


 



This happened to me. I did take them back and got two more. Same issue. Turns out the account being used (a relative recently returned from overseas) was setup in Australia. I factory reset the devices and logged in with my own NZ created account and it worked fine and all apps were available.

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  # 2211689 6-Apr-2019 12:46
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Elmoz:  This happened to me. I did take them back and got two more. Same issue. Turns out the account being used (a relative recently returned from overseas) was setup in Australia. I factory reset the devices and logged in with my own NZ created account and it worked fine and all apps were available.

 

I've just picked up a replacement, yet to try it out.  I haven't been able to find a lot of information on them so if you could let me know how to perform the factory reset, just in case I need to try that, that would be great!




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  # 2211711 6-Apr-2019 13:16
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Remember app geo restrictions are based on account country as mentioned. Also if you are using a Google Apps accountvyour admin might need to check permissions.




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  # 2211773 6-Apr-2019 14:36
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Everything has been set up in NZ and the device purchased in NZ.  There simply should not be any issue with that (and isn't).

 

Anyway, I've just finished setting up the new one.  For some reason during set up it said it can't connect to googles servers, but that doesn't seem to be affecting it.  There was still no Lightbox and the Freeview button did nothing, but this time the apps were available to be installed, and they're working fine now.

 

Little bit disappointed in the missing channels (HGTV) and no +1's, but nice to have all the streaming apps I use in one place with chromecast built in.

 

Thinking about the Freeview recorder for my dad but will wait until it has Netflix as he watches that a lot.


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