marlinz:Bob123: They are available directly from dish TV for $40 includes gst and freight
http://www.dishtv.co.nz/vmchk/Remotes.htm
Cheers Robert
thank you all for your suggestions , i have decided just to buy a replacement remote from dishtv
Thanks for the link Robert
Send it back to Dishtv asking for a replacement. It should last far longer than they are doing. I've got a 20+ year old VCR and the remote still works fine.