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Topic # 55903 9-Jan-2010 18:21
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Hi,

I have recently purchased a Homecast unit and apart from the remote control (hard to use) it is a great unit. Easy to set-up and operate, and I love the features a Freeview PVR brings.

But after a week of use I have found a couple of problems. The first is difficult to describe and relates to audio output.

The audio seems to stutter, every couple of seconds there is a blip (either goes quieter or pauses, not sure which) for a split second. The audio is still understandable but the issue is really annoying.

The odd thing is it doesn't happen on recorded audio, either something recoded days ago, or just pausing and resuming the current program. This would indicate that it is not a broadcast issue (incidentally we have a signal strength 80%+)

The second issue lies around the recording of two channels while watching another. It seems if you want to record say Prime & Tv3 you cannot watch channels such as TV1, TV2, TVNZ6, TVNZ7. They are not available when scrolling through the channels and are greyed out in the list after pressing the A-Z button.

I cannot find any mention of the second issue in the manual, so I can only assume it is a bug, incorrect setting, or undocumented 'feature'.

I think it has the latest firmware 1.00.6A

Any help in resolving this would be greatly appreciated.


Ross


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  Reply # 288487 9-Jan-2010 18:37
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The second "issue" is due to the unit having 2 tuners (both are being used for recording the tv programs). No way to fix this.




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  Reply # 288488 9-Jan-2010 18:42
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The second issue is not an issue it is a limitation of dual tuner units. The unit can recieve two of the three muxes at once and you can watch 1 and record 2 of the channels on those muxes.

The muxes are:
TVNZ - TV1, TV2, TVNZ6 and TVNZ7
Mediaworks - 3, 3+1 and C4
Kordia - Prime, tvCentral, ChineseTV, Maori TV, Parliament TV, FreeviewHD Demo and the radio channels

So if you watch TV1 and record TV2 and 3 you cannot use the Kordia Mux and other combinations live that.





 
 
 
 


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  Reply # 288707 10-Jan-2010 16:38
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Thanks for you answers, I had a faint suspicion something like this would be the case. So this would apply to all Freeview PVRs with dual tuners (Magic TV & Tivo)?

OK hopefully I can now find a solution to the first issue (hopefully this doesn't turn out to be due to my ignorance ;)

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  Reply # 288716 10-Jan-2010 17:27
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forumusernz: Thanks for you answers, I had a faint suspicion something like this would be the case. So this would apply to all Freeview PVRs with dual tuners (Magic TV & Tivo)?



Yea it does. As a satisfied owner of a MagicTV it does not make a huge difference.





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  Reply # 288744 10-Jan-2010 18:03
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I had a Homecast HT9200DTR for a month or so. I didn't have stuttering issues with audio but did with video on TV3. I ended up getting a refund after a second unit did the same thing and buying a Magic TV. IMO the Magic TV is a superior unit - no stuttering as well as much better put together software.



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  Reply # 289084 11-Jan-2010 20:24
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thefatmould: It probably won't make any difference to me either but I just wanted calcification on the issue as it is not obvious in the manual. It does seem that the Magic TV box is a slightly better box, but then Tivo seem better still with MySky is better than that (if you are looking at features and content).

Handle9: We chose the Homecast unit based on price ($625 from JB) how much did you pay (if I may be so bold)?



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  Reply # 294105 28-Jan-2010 20:29
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An update (if anyone ever gets the same problem):

Returned the device to JB and thay were happy to replace it. It has worked fine for a while but has started to do the same thing again.

It also seems to sometimes loose record settings (still has the show on the list but the date and time are erroneous). The other night (when we had a thunder storm, it seem to reboot when I stopped playing a show and I got the Homecast screen. The show I was recording was split into two parts and the second called Default was empty when I went to play it the next day.

Not sure if this is doe to the product or the increasing complexity of the technology.

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