Magnavox DVB-999 (from 1-day.co.nz)

Forums › Freeview (DVB-T/DVB-S) › Magnavox DVB-999 (from 1-day.co.nz) - Issues

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112 posts

Master Geek

#389031 7-Oct-2010 08:05

Excellent, look forward to it!

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dpf81

58 posts

Master Geek

#389113 7-Oct-2010 11:41

cool!

wadeb

10 posts

Wannabe Geek

#389289 7-Oct-2010 18:37

Hi Guys
the firmware still crashed lasted 5 - 6 hours with large heatsync attached.

but at least they are still talking to me they want pictures of the crash the info page and a few other details about the channels and frequencys. also sound like thay might have an engineers login or some way to access codepages thay are going to talk me through.

still working on it.......

PeterRW

9 posts

Wannabe Geek

#389293 7-Oct-2010 18:50

That sucks

can you check the capacitors for signs of bulging? Bulging capacitors cause modems and switches to drop connections so maybe its a similar case for the receiver.

gished

276 posts

Ultimate Geek

#389306 7-Oct-2010 19:24

Has anyone heard back from 1-Day since the fob off email?

dpf81

58 posts

Master Geek

#389308 7-Oct-2010 19:26

1-day have organised courier pickup my unit for mine today, will wait and see what they say once they test it i guess

jeavo

2 posts

Wannabe Geek

#389340 7-Oct-2010 20:54

Still haven't heard anything back from 1-day. I sent a follow-up email yesterday and received no reply. If I haven't received anything of any value within the next week, I will tell them to forget the fix and demand a refund. As we have been sold goods that are defective and of unacceptable quality, we are all entitled to a refund under the consumer guarantees act.

http://www.consumer.org.nz/reports/consumer-guarantees-act

It's honestly not worth the bother.

boardnz

5 posts

Wannabe Geek

#389343 7-Oct-2010 21:01

Hey guys, glad I found my thread, too bad it was after spending $30 on a new aerial thinking it was a reception problem. After changing the country setting to "england" it found all channels the first time and so far seems to be running fine, no crashing, in sync, but haven't tested the pvr function yet.

knidu

55 posts

Master Geek

#389518 8-Oct-2010 12:01

I just emailed 1-day again about the lack of communication and recived this:

Hi people,

Thank you for your patience regarding the issues with the Magnavox Digital Set Top Box.

As we are still waiting for a software fix for the issues that you are experiencing, we have decided to provide you with a couple of options.

A) Send the item back for a full refund (see attached forms for return)

B) Continue to wait for a fix that our supplier is currently working on. At this stage we aren’t expecting this to be available until late next week

If you wish to take up the option A) of return and refund please fill in the word document Courier Post Freight Forward Form.doc and return via email. We will then have a courier pick this item up from you. The other attached form Returns Form (NZ).doc needs to be filled in and attached to the Magnavox Digital Set Top Box so when we receive this back from the courier we know its from you. If you do not have a printer please make sure you have your details such as name, email address, contact number and order # if possible attached to the item being pick up.

We realise this has not be an ideal experience for you and we apologise for any inconvenience we may have caused.

Team @1-day

Canterbury

177 posts

Master Geek

#389850 9-Oct-2010 12:14

i dont seem to be able to receive any channels regardless of choosing england (or Russia, Bulgaria) when scanning....

boardnz

5 posts

Wannabe Geek

#389876 9-Oct-2010 14:49

Guess I spoke a bit too soon! It was running fine until I decided to test the PVR, it recorded fine to a 1tb external usb drive for about 3-5mins and the video seems to playback fine on my pc, but now its started crashing when watching TV. On reset it doesn't find a signal, so I have to power it off and back on, I find if you don't change the channel within 30secs it will crash again, but if you change channels and come back to the one you were watching it will work for 30mins-2hours before crashing again.

acebanana

3 posts

Wannabe Geek

#390234 10-Oct-2010 19:12

Canterbury: i dont seem to be able to receive any channels regardless of choosing england (or Russia, Bulgaria) when scanning....

I am in the same boat - no country setting seems to pick up TV signals. Anyone got some ideas for Christchurch users? Thanks.

FlyingPete

112 posts

Master Geek

#390320 11-Oct-2010 07:07

acebanana:
Canterbury: i dont seem to be able to receive any channels regardless of choosing england (or Russia, Bulgaria) when scanning....

I am in the same boat - no country setting seems to pick up TV signals. Anyone got some ideas for Christchurch users? Thanks.

The way I figured out the correct frequency was to look at what the manual channel frequency options were, and then ensure the country selected matched what the local frequencies are (in the case of at least Auckland - England), I am not sure what frequency the channels are in Chch, but if they are the same steppings as Auckland then it should be working on the England setting.

Oblivian

7277 posts

Uber Geek

ID Verified

#390370 11-Oct-2010 10:28

http://en.wikipedia.org/wiki/Freeview_(New_Zealand)

Gives you the channel numbering, Just have to find the right frequency association :)

gished

276 posts

Ultimate Geek

#392142 15-Oct-2010 10:42

Anyone heard anything else from 1-day?

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