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200 posts

Master Geek

  # 587102 26-Feb-2012 21:37
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Bren46: Update, I've logged the following request with Sky TV regarding this issue regarding Prime TV and Maori TV via email. Sky's reference number is #120226-000172.



Wast of Time, Kordia  is the company that handles Prime & Maori channels.


Its only a assumption that its being cause by SKY Igloo, as the problems started at the same time Igloo was implemented


9 posts

Wannabe Geek

  # 587135 26-Feb-2012 23:05
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Also have a Samsung LA26C450, T-TDT5DEUC-1012.1, Software 2010/04/13_001012 and experiencing pixelation on PrimeTV (706Mhz) off Sugarloaf, Chch tonight 26/2/2012. Particularly with fast moving images (Top Gear).
The other channels have no issues, and even on Prime the signal strength is 91, bit error 0.

A Bravia TV I also have doesn't seem to have any picture issues on PrimeTV, but the 'Pre Viterbi' error rate is jumping around quite a bit (compared to other channels), although the 'Post Viterbi' is 0.
Not sure if this means anything.
However occasionally the sound on the programmes on PrimeTV on the Bravia seem slightly out of tune as well
[but perhaps I've been to too much live music and the ears are failing :-)]

Perhaps I should see if there are any software upgrades available for the Samsung, but its getting a bit ridiculous for the average Joe to have to upgrade TV firmware just to get a good picture!


200 posts

Master Geek

  # 587148 26-Feb-2012 23:41
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mgc54: No announcement of launch of SKY Igloo here in the Wairarapa this week? I thought Igloo was due to launch June/July 2012? 
However we do have a new Freeview HD channel, I THINK it arrived this week. Appears as channel 12, CCTV 9 Chinese State TV.



Here is the Licence details for Popoiti


Basic Details

Licence Status Current
Licence Type UHF TV >=30 & <40dBW (Spectrum) Fixed Term Yes
Licence ID 151550 Commencement 21-Nov-2011
Application ID 27583 Expiry 30-Nov-2013
Licence Number 232475 Fees Paid On 20-Dec-2011
Mgmt. Right ID 267 (510.000000 - 582.000000 MHz)
Annual Licence Fees $357.78
Certified By TREVOR GEORGE WOODS Certified On 09-Nov-2011

Registered On 17-Nov-2011

Spectrum Details

Channel Low (MHz) High (MHz) Ref. Freq. (MHz) Power dBW (eirp) Emission Polarisation
DTV31 550.000000 558.000000 554.000000 39.0 7M77D9WWW Horizontal

Site Details - Transmit Location

Location Name Grid Reference
POPOITI BQ34 154.70 398.67

Site Details - Receive Protection Location

Location Name Grid Reference MPIS
BIDEFORD ROAD PL BP35 301.88 647.79 64.0 dBµV/m
DALEFIELD SCHOOL, CARTERTON PL BP34 080.83 554.80 66.0 dBµV/m
DORSET SQUARE FEATHERSTON PL BP33 945.80 457.81 60.0 dBµV/m
MASTERTON AIRPORT PL BP34 213.85 610.79 66.0 dBµV/m
PAPATAHI ROAD PL BQ33 811.76 252.83 55.0 dBµV/m


Licence Id Licence No. Ref. Freq. (MHz) Tx Location Grid Reference

200 posts

Master Geek

  # 587270 27-Feb-2012 11:31
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I just contacted Samsung and talked to a Eng that I know, its a nation wide problem that affect some of there TV's and other brands from what I have found out, they have escalated it.



My bet its caused by Igloo.

34 posts


  # 587451 27-Feb-2012 16:47
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As of 4:30pm Monday afternoon the problem seems to be fixed here in the Wairarapa. Prime and Maori are not pixelating/freezing anymore on the offending 32" Samsung TV. Fingers crossed.:)

200 posts

Master Geek

  # 587464 27-Feb-2012 17:06
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Same here in Kapiti  I think that some on at Samsung stirred it up a bit 

 as this sort of problem reflects badly on the brand and on Freeview.

4 posts

Wannabe Geek

  # 587714 28-Feb-2012 09:51
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All good here in Porirua. 42" Samsung Plasma has been fine on Prime and Maori TV viewing last night, no pixelation, screen lockups, or blank screen. DVB-T UHF Aerial pointing to Mt KauKau.
Thanks to all for sorting out this issue. Smile

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