Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




49 posts

Geek


Topic # 100835 19-Apr-2012 12:27
Send private message

There was not much waiting before a representative answered the phone, maybe 20 seconds or so.

I was greeted with a cheerful representative who sounded really enthusiastic to be helping me. I asked a few questions about VDSL2, he quickly checked if my address had VDSL2 available, which it did.

He then recommended me the best option for me, which was to go to their ADSL2 service then upgrade to their VDSL2. This was the best option because if the VDSL2 wasn't as fast as they could provide they could easily switch me back to ADSL2.

I then asked about their ADSL2 plans, he recommended a good plan for me and mentioned that they just matched and bet telecom's promotion by quadrupling their data allowance. Which was a huge amazement.

Overall the rep was nice and enthusiastic, easy to understand (kiwi accent +1). He was very knowledgeable and knew what he was talking about.

Big thumbs up Snap!

Will be definitely moving to you guys shortly, I have great confidence that you will be the best ISP for me.

Create new topic
776 posts

Ultimate Geek
+1 received by user: 176

Trusted
Snap Internet

  Reply # 611902 19-Apr-2012 14:07
Send private message

Hi Josh! Thanks for the awesome feedback. Looking forward to having you on board. Please get in contact with us if you have any issues! Just call up and ask for Ralph!




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.