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517 posts

Ultimate Geek
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  # 738227 29-Dec-2012 10:18
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benmurphy66: Just a little update from my experience. Just changed my plan, takes effect at the end of this billing cycle so next month. they confirmed that rollover minutes and bonus data will be applied. I personally went down to the $29 plan with the 500 meg bonus data.


Did you do the plan change over the phone (call centre) or online or instore?

307 posts

Ultimate Geek
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  # 738239 29-Dec-2012 10:27
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Done over the phone and reconfirmed more than once

 
 
 
 


517 posts

Ultimate Geek
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  # 745788 16-Jan-2013 16:21
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Has anyone of us who bought the 16GB S3 from 2Degrees had the sudden death issue..?

If yes then how was it handled and how long before you got it back.


115 posts

Master Geek
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  # 750475 24-Jan-2013 23:08
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ibuksh: Has anyone of us who bought the 16GB S3 from 2Degrees had the sudden death issue..?

If yes then how was it handled and how long before you got it back.


Yes, we have 2 16GB S3's and both of them died last weekend within 24 hours of each other. Took them back to Glenfield Mall 2degrees on Sunday. One of them came back today, I would hope the other one will be back tomorrow and we can go pick them up.

It was handled well, the staff seemed to know about the issue but at the same time weren't able to say "oh yes they all do that". That's the only thing that really pisses me off -- if there's a systemic issue, tell me about it, don't just leave me to cope with 2 dead phones while out of town on holiday.

They were definitely the sudden death issue - one was working while plugged in at 4am Saturday and dead by 8am, the other one gave the "reboot" buzz on Sunday morning (not plugged in) and when I looked at it some time later it was stuck on the initial Samsung logo screen. Both were stock 4.1.1 and not rooted or ROM'd.


8078 posts

Uber Geek
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  # 750557 25-Jan-2013 08:37
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Is 2D putting so proprietary app on this fone that's killing it??




Regards,

Old3eyes


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Uber Geek
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  # 750564 25-Jan-2013 08:49
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old3eyes: Is 2D putting so proprietary app on this fone that's killing it??


Wow - you should find out more on the whole Sudden Death Syndrome issue so you that you can make an informed comment rather than trolling out something so random!!

It's a worldwide issue with S3's with a certain version/firmware of eMMC chips - NOT anything any vendor is installing.

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  # 750632 25-Jan-2013 11:27
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Are samsung sweeping it under the carpet like the wifi issues with the S2 and notes?




Richard rich.ms

 
 
 
 


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Uber Geek
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  # 750636 25-Jan-2013 11:43
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Samsung seem to be handling the issue well, why would you make a bigger fuss about than necessary?

I haven't heard any stories about people being turned down under warranty

517 posts

Ultimate Geek
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  # 750639 25-Jan-2013 11:46
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richms: Are samsung sweeping it under the carpet like the wifi issues with the S2 and notes?


I never had any issues with WiFi on my S2..!!

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Master Geek
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  # 750643 25-Jan-2013 11:57
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If yes then how was it handled and how long before you got it back.


OK got ours back today, so that's 4-5 days total. I'm happy with that.

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  # 750675 25-Jan-2013 13:10
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ibuksh:
richms: Are samsung sweeping it under the carpet like the wifi issues with the S2 and notes?


I never had any issues with WiFi on my S2..!!


Do you extensively use 5 GHz?




Richard rich.ms

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  # 750684 25-Jan-2013 13:19
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keewee01:
old3eyes: Is 2D putting so proprietary app on this fone that's killing it??


Wow - you should find out more on the whole Sudden Death Syndrome issue so you that you can make an informed comment rather than trolling out something so random!!

It's a worldwide issue with S3's with a certain version/firmware of eMMC chips - NOT anything any vendor is installing.


Well pardon me for speaking then!!!!!!!!!!!!!!  I'll make sure that i consult you next time..




Regards,

Old3eyes


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  # 750850 25-Jan-2013 16:13
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old3eyes:
keewee01:
old3eyes: Is 2D putting so proprietary app on this fone that's killing it??


Wow - you should find out more on the whole Sudden Death Syndrome issue so you that you can make an informed comment rather than trolling out something so random!!

It's a worldwide issue with S3's with a certain version/firmware of eMMC chips - NOT anything any vendor is installing.


Well pardon me for speaking then!!!!!!!!!!!!!!  I'll make sure that i consult you next time..


Actually, I need to apologise as I had thought I'd seen you posting in the S3 owners thread recently (in which case you couldn't help but know about this), but I was wrong about that (it was someone else posting that I mistook for you).

So it is entirely possible you were not aware of the S3 SDS issue.

old3eyes, I am sorry for my earlier comments towards you.

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  # 750874 25-Jan-2013 16:52
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ibuksh:
richms: Are samsung sweeping it under the carpet like the wifi issues with the S2 and notes?


I never had any issues with WiFi on my S2..!!


Nor I, making announcements can cause more issues than just replacing parts as Samsung are doing now with S3. If it were all S3's then I'd be hoping they recalled but as it isn't there seems no need to panic.




Galaxy S8

 

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401 posts

Ultimate Geek
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  # 750953 25-Jan-2013 20:40
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I signed up my contract on 4 August 2013 so my six months runs out on 4 Feb 2013 (not long to go)

Do I wait until after the 4th to change my plan or can I change it now to be effective from the 4th?

Also - can others confirm that the bonus data (500MB or 1GB ) still applies? Seem to get conflicting reports reading this thread.

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