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39 posts


  # 654835 13-Jul-2012 00:00
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Just to add my 2 cents worth. I received my Fritzbox on Monday 9th (I assume this is from the new shipment as it came in a proper box - all be it missing a manual and 2 x rj11-rj45 adaptors, but don't really need these).

There wasn't a sign of a post-it or password/ username, etc anywhere on or in the box. So it may be an unfortunate 'one off' you have experienced?

On a separate note, my only frustration is that I'm now waiting on Chorus to install a new VDSL card into a cabinet (at least that is what I think I'm waiting for) and then a get splitter installed before I can get VDSL up and running. On a more positive note, Snap quickly put me on the ADSL plan (switched from Orcon) without any glitches and I'm getting better ADSL connection speeds already (Orcon best 11.91 Snap best so far 12.71).

38 posts


  # 654904 13-Jul-2012 09:39
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I'm amazed at how some people do not understand the signifcance of this.

We live in a world that is rapidly evolving in relation to security, those people who can keep up, like most technical people on this forum are not the issue.

Its your parents, your neighbours, your family, those people who use one password for everything that are at real risk here.

My goal with the original post was to make sure Snap looked at this seriously and didn't try and ignore the issue.

Any company can be hacked (Yahoo just got breached) and storing your customers passwords in a readable form is just a bad idea and exposes the company to unnecessary risk.

Thankfully Ralph seems to be taking this seriously, which is a good sign.

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