Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2 posts

Wannabe Geek
+1 received by user: 1


Topic # 107341 9-Aug-2012 18:09 Send private message

On Tuesday night I ported my 021 number over from Vodafone to my 2 Degrees account and since the port was completed (mid-day Wednesday) there are excessive post dial delays occurring on incoming calls from landlines.

The post dial delay is the time from when the caller dials the number until the time that the caller hears the first ring. (At least that is the definition I'm using)

I've done tests using 2 completely separate POTS landlines: TelstraClear and Telecom with Direct Dial tolls through World-Net. As well as 3 mobiles: Vodafone 021, 2 Degrees 022, and 2 Degrees 021 Ported.

These are my landline test results (I've gotten the same results on Wednesday and Thursday):
TelstraClear -> Vodafone 021: 3 Seconds
TelstraClear -> 2 Degrees 022: 3 Seconds
TelstraClear -> 2 Degrees 021 Ported: 8 Seconds (5 seconds slower)

Telecom / World-Net -> Vodafone 021: 5 Seconds
Telecom / World-Net-> 2 Degrees 022: 5 Seconds
Telecom / World-Net-> 2 Degrees 021 Ported: 15 Seconds (10 seconds slower)

All calls between the mobiles were 6 or 7 seconds.

I haven't seen any other posts about this issue, so I'm hoping it can be fixed. If anyone from 2 Degrees reads this, I would welcome your input. I felt it better to post here than to try explain it to tech support over the phone.

Has anyone else experienced this with ported 021 numbers on 2 Degrees?
Is this to be expected with ported numbers, or is this a fault that can be fixed?

Thanks.

Create new topic
3098 posts

Uber Geek
+1 received by user: 576


  Reply # 670330 9-Aug-2012 23:50 Send private message

It could be a delay with the network trying to determine if your phone is on the network or not while the call is being placed.

1348 posts

Uber Geek
+1 received by user: 199

Trusted
2degrees

  Reply # 670533 10-Aug-2012 12:18 Send private message

Hi there,

Thanks for the detailed info. It's not a known issue AFAIK. So we can investigate this please can you PM the 2degrees numbers.

Many thanks
^POB

Create new topic





Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49


James Pascoe Group switches to Rimini Street for support of SAP aplications
Posted 10-May-2017 18:40


Microsoft New Zealand introduces breakthrough employee family leave benefits
Posted 10-May-2017 18:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.