Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2 posts

Wannabe Geek
+1 received by user: 1


Topic # 107341 9-Aug-2012 18:09
Send private message

On Tuesday night I ported my 021 number over from Vodafone to my 2 Degrees account and since the port was completed (mid-day Wednesday) there are excessive post dial delays occurring on incoming calls from landlines.

The post dial delay is the time from when the caller dials the number until the time that the caller hears the first ring. (At least that is the definition I'm using)

I've done tests using 2 completely separate POTS landlines: TelstraClear and Telecom with Direct Dial tolls through World-Net. As well as 3 mobiles: Vodafone 021, 2 Degrees 022, and 2 Degrees 021 Ported.

These are my landline test results (I've gotten the same results on Wednesday and Thursday):
TelstraClear -> Vodafone 021: 3 Seconds
TelstraClear -> 2 Degrees 022: 3 Seconds
TelstraClear -> 2 Degrees 021 Ported: 8 Seconds (5 seconds slower)

Telecom / World-Net -> Vodafone 021: 5 Seconds
Telecom / World-Net-> 2 Degrees 022: 5 Seconds
Telecom / World-Net-> 2 Degrees 021 Ported: 15 Seconds (10 seconds slower)

All calls between the mobiles were 6 or 7 seconds.

I haven't seen any other posts about this issue, so I'm hoping it can be fixed. If anyone from 2 Degrees reads this, I would welcome your input. I felt it better to post here than to try explain it to tech support over the phone.

Has anyone else experienced this with ported 021 numbers on 2 Degrees?
Is this to be expected with ported numbers, or is this a fault that can be fixed?

Thanks.

Create new topic
3269 posts

Uber Geek
+1 received by user: 621


  Reply # 670330 9-Aug-2012 23:50
Send private message

It could be a delay with the network trying to determine if your phone is on the network or not while the call is being placed.

1377 posts

Uber Geek
+1 received by user: 208

Trusted
2degrees

  Reply # 670533 10-Aug-2012 12:18
Send private message

Hi there,

Thanks for the detailed info. It's not a known issue AFAIK. So we can investigate this please can you PM the 2degrees numbers.

Many thanks
^POB

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.