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5595 posts

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  # 677052 26-Aug-2012 11:01
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Disclaimer: I don't know a huge amount about cellular networks, so take this with a grain of salt...

Could it be something to do with the device roaming to VF because it can't connect to 2D? I see that it doesn't support 2100MHz - could it be that local 2D in your area is 2100MHz only, so it's connecting to VF 900MHz instead?

Is there a setting to turn roaming on and off?

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  # 677058 26-Aug-2012 11:18
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They are all only GSM, no 3g on them.




Richard rich.ms

 
 
 
 


n4

956 posts

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  # 678061 28-Aug-2012 11:01
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On the issue of SMSC (message centre) setting, this is configured on the SIM card and should be read by the device, but occasionally a device fails to read it, or it gets overwritten some other way.

Have you tried another 2D SIM or two? If that works then a SIM swap may resolve the issue?




Huawei Mate 7, on 2degrees



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  # 682177 6-Sep-2012 10:16
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Just to close off this topic... 2 Degrees have been in contact and done a good level of troubleshooting. There is a compatibility issue between my new GPS tracker and 2 Degrees network and they are unable to make it work. Further investigation has uncovered several others with similar (not always identical) units that have the same issue with 2 Degrees in NZ. The only workable solution has been to replace the SIM with a VF prepay SIM.

I should point out that 2D have been helpful and professional through the whole process and in no way would I expect them to support a cheapo Chinese GPS tracker which is very hard to troubleshoot (no interface or configuration options without SMS working!)

I got a VF SIM and the unit started responding just fine.

Cheers - N




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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


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