Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BTR



1522 posts

Uber Geek


# 111213 27-Oct-2012 15:10
Send private message

I have my home connection with Snap on a Business Promo plan due to work having a fibre connection and paying a fortune for it.

As it turns out I have hit my data cap which has reduced me to dial up speeds, this I am not worried about BUT part of our deal with Snap is that I have unmetered access between work and home as I need to be able to login to perform maintenance or fix issues to that could cause downtime without having to drive 30km to work.

With Snap restricting my connection that has also stopped my remote access into work, I have called them about that asking them to just remove the restriction for the external IP range that we use. They refused saying they couldn't do anything until Monday.

This has annoyed me as it means I am now running completely blind at work and because 3G coverage in my area is  poor I can't even use my iPad or iPhone to login. 


I think I will be contacting our account manager on Monday for a please explain.

Create new topic
1322 posts

Uber Geek


  # 707587 27-Oct-2012 19:44
Send private message

i don't think they can make only some of your traffic slow, you might have to buy more data, providing you can do that on snap.





776 posts

Ultimate Geek

Trusted
Snap Internet

  # 707672 27-Oct-2012 23:47
Send private message

Hi BTR,

I will need to get this checked for you.
Can you please messages me your username or account number and I will remove the rate limit asap.

^RO

 




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



 
 
 
 


BTR



1522 posts

Uber Geek


  # 708299 29-Oct-2012 11:53
Send private message

RalphFromSnap: Hi BTR,

I will need to get this checked for you.
Can you please messages me your username or account number and I will remove the rate limit asap.

^RO

 



Thanks but I have already emailed the business support team.

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.