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557 posts

Ultimate Geek
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Topic # 111919 19-Nov-2012 18:51
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So I rang snap late yesterday afternoon to join up to them, very knowledgable person on the other end that answered all my questions, I was told 5-10 days.
At work today missed a phone call from them at 3ish pm rang them 6.30 to find out what it was, im already connected.
Thats less than 24 hours or close to.
So far very impressed.




Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

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131 posts

Master Geek
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  Reply # 719750 19-Nov-2012 21:06
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This is exactly my experience. Snap have constantly over delivered in the couple of weeks I've been with them.

My ADSL and landline moved over in 3 days and they kept me up to date via twitter. My number ported out to 2talk without a hitch a few days after. And today my VDSL upgrade went through with minimal downtime as the Fritz!Box just handled the resync.

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