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105 posts

Master Geek


  #735197 19-Dec-2012 21:50
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fellaintga:
RalphFromSnap: Hi Guys,

There are a few different types of phone services on offer in New Zealand, such as traditional Copper Based POTS, Telstra POTS, Baseband Voice (UCLL) and VoIP. A good portion of the public wouldn’t know

-Snip-

Any more Q's let me know!

^MC


Thanks for this info.  But as far as a customer is concerned if they change provider and move their number it should be free. Even 2talk give atleast 1 number if not more depending on plan.  No matter what technology the number is moving an end user shouldn't need to know just its moving and what date.  If I call Telecom, Vodafone, Orcon or any other provider they will take my number for free as they will get my business and I know this porting cost is less than $20 so just say to customers we will port your number on this date end of story.


I think you are missing what ^MC is saying - Regardless on which provider you move to if there is a POTS install you may be charged for an install cost. VoIP setup and install costs are very different to what POTS setup / install costs are.

As she said its not the porting which costs (Thus why 2Talk can do this free of charge) as they simply provide you with login details for a SIP service. So no physical install is needed = no labor needed by a service company.

195 posts

Master Geek


  #735211 19-Dec-2012 22:25
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frizianz:
fellaintga:
RalphFromSnap: Hi Guys,

There are a few different types of phone services on offer in New Zealand, such as traditional Copper Based POTS, Telstra POTS, Baseband Voice (UCLL) and VoIP. A good portion of the public wouldn’t know

-Snip-

Any more Q's let me know!

^MC


Thanks for this info.  But as far as a customer is concerned if they change provider and move their number it should be free. Even 2talk give atleast 1 number if not more depending on plan.  No matter what technology the number is moving an end user shouldn't need to know just its moving and what date.  If I call Telecom, Vodafone, Orcon or any other provider they will take my number for free as they will get my business and I know this porting cost is less than $20 so just say to customers we will port your number on this date end of story.


I think you are missing what ^MC is saying - Regardless on which provider you move to if there is a POTS install you may be charged for an install cost. VoIP setup and install costs are very different to what POTS setup / install costs are.

As she said its not the porting which costs (Thus why 2Talk can do this free of charge) as they simply provide you with login details for a SIP service. So no physical install is needed = no labor needed by a service company.


Sorry but your statements are incorrect.  This was about going to naked VDSL and porting a number to Snap'a VOIP service.  They were getting charged and losing their number from what I got originally.  Snap clarified the porting cost and I stated that this isnt a good move as far as a customer moving to them is concerned.  2Talk do get charged a porting fee hence why you dont get unlimited ports.

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