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56 posts

Master Geek
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Topic # 114980 9-Mar-2013 08:39
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0800 numbers

I don't seam to be able to call 0800 numbers on my analog phone connected to the Fritz on Fon1, Tested calling my mobile and all ok.

do you have to change something to enable 0800 calling.

I needed to call AMI on 0800100200, worked fine from my mobile but couldn't call it using Snaps VOIP.

I couldn't find any info on it with a quick google. does anyone else have this issue.

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776 posts

Ultimate Geek
+1 received by user: 176

Trusted
Snap Internet

  Reply # 777237 9-Mar-2013 08:48
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Hey redstorm,

Flick me your customer number or username in a PM - I'd like to check some settings on our backend. :) Cheers ^ST




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

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Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



364 posts

Ultimate Geek
+1 received by user: 46


  Reply # 781253 13-Mar-2013 19:35
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sip headers maybe

2599 posts

Uber Geek
+1 received by user: 614


  Reply # 781330 13-Mar-2013 21:55
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same thing happened to me and it was AMI as well,you get a message saying you cant connect from this number had to phone Snap and they managed to fix it in seconds, not sure what they did but its worked ever since and AMI is the only 0800 number that has done this




Common sense is not as common as you think.


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