Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6


159 posts

Master Geek
+1 received by user: 4


  Reply # 786693 25-Mar-2013 14:51
Send private message

sbiddle:  2degrees blocking devices is only a recent thing, they previously had no ability to do this. One of the reasons I wrote my blog post a year ago was to highlight the issue.



"2degrees blocking devices is only a recent thing"

About that, I called 2 degrees today (again), and they again reiterated that they do NOT have the capacity to do so.

I'm not sure who's correct, but at least their customer support is telling people they can't block them.

2385 posts

Uber Geek
+1 received by user: 286
Inactive user


  Reply # 786698 25-Mar-2013 15:04
Send private message

newbellies:
As to "just file a report", i'm not sure if you've been through this lately, but it's surprisingly hard work to keep things like this up on the priority list for the police. I'll give them the benefit of the doubt that they are too busy with much more serious crimes.


Slightly off topic but this reminds me about something

I recon that if the police actually followed up on these mostly "minor" cellphone theft crimes we would have a much better safer NZ.

Have a read on wikipedia about Rudy Giuliani's broken Windows crime strategy. Giuliani served as mayor of New York City from 1994 through 2001

In Giuliani's first term as mayor, the New York City Police Department at the instigation of Commissioner Bill Bratton adopted an aggressive enforcement/deterrent strategy based on James Q. Wilson's "Broken Windows" approach. This involved crackdowns on relatively minor offenses such as graffiti, turnstile jumping, cannabis possession, and aggressive panhandling by "squeegee men", on the theory that this would send a message that order would be maintained.


I think if the NZ police were chasing after these cell phones they would actually be catching the hardened criminals at the same time.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
1470 posts

Uber Geek
+1 received by user: 233

Trusted
2degrees

  Reply # 786700 25-Mar-2013 15:04
Send private message

newbellies:
sbiddle:  2degrees blocking devices is only a recent thing, they previously had no ability to do this. One of the reasons I wrote my blog post a year ago was to highlight the issue.



"2degrees blocking devices is only a recent thing"

About that, I called 2 degrees today (again), and they again reiterated that they do NOT have the capacity to do so.

I'm not sure who's correct, but at least their customer support is telling people they can't block them.


We DO have IMEI blocking service available on our network and apologies if our Care agents were not aware of this when you called.   They will be briefed within the next 24 hours. 

Cheers
^POB 



159 posts

Master Geek
+1 received by user: 4


  Reply # 786734 25-Mar-2013 16:05
Send private message

Cheers for your prompt follow-up. I will report back tomorrow if I'm still unable to convince customer service to block it. 

Hoping this results in fewer stolen phones in NZ! 

Thanks again

2385 posts

Uber Geek
+1 received by user: 286
Inactive user


  Reply # 786834 25-Mar-2013 18:30
Send private message

Can we test if this is working? I have a couple of old mobile phones lying around. Surely as the owner of the phones I can request that the imei's be blocked before I bin them.... just a thought.



159 posts

Master Geek
+1 received by user: 4


  Reply # 786836 25-Mar-2013 18:33
Send private message

I'll report back tomorrow if it works. As of yesterday and today, they will not block it if you call 2D with the request.

3048 posts

Uber Geek
+1 received by user: 902

Trusted
Subscriber

  Reply # 786873 25-Mar-2013 19:55
Send private message

johnr: A project is already in place and getting worked on between Vodafone / Telecom / 2Degrees to get EIR sharing so it's all automated instead of the old manual process John


Awesome!

Just extending out from a few questions that have been asked about police in this thread - perhaps police could be given general access to the IMEI blacklist (IMEI numbers numbers only so no privacy concerns) for doing checks against during the course of executing search warrants etc? Positive hits could be followed up with a warrant requesting further info from the telco... 

3048 posts

Uber Geek
+1 received by user: 902

Trusted
Subscriber

  Reply # 786883 25-Mar-2013 20:13
Send private message

Klipspringer:
newbellies:
As to "just file a report", i'm not sure if you've been through this lately, but it's surprisingly hard work to keep things like this up on the priority list for the police. I'll give them the benefit of the doubt that they are too busy with much more serious crimes.


Slightly off topic but this reminds me about something

I recon that if the police actually followed up on these mostly "minor" cellphone theft crimes we would have a much better safer NZ.

Have a read on wikipedia about Rudy Giuliani's broken Windows crime strategy. Giuliani served as mayor of New York City from 1994 through 2001

In Giuliani's first term as mayor, the New York City Police Department at the instigation of Commissioner Bill Bratton adopted an aggressive enforcement/deterrent strategy based on James Q. Wilson's "Broken Windows" approach. This involved crackdowns on relatively minor offenses such as graffiti, turnstile jumping, cannabis possession, and aggressive panhandling by "squeegee men", on the theory that this would send a message that order would be maintained.


I think if the NZ police were chasing after these cell phones they would actually be catching the hardened criminals at the same time.


This is getting somewhat off topic but, just like the media tend to be, I think you're being a little expedient with what you're quoting here. Having looked closely at the broken windows philosophy in a role I used to undertake I know Giuliani's tenure also included hiring a massive amount of extra police staff as part of his approach and the reasons behind the success of broken windows are still being debated. On Wikipedia, the paragraph which follows the one you've quoted reads:

 During Giuliani's administration, crime rates continued to drop in New York City, which Giuliani's presidential campaign website credited to his leadership. The extent to which his policies deserve the credit is disputed. A small nationwide drop in crime preceded Giuliani's election, and critics say that he may have been the beneficiary of a trend already in progress. Additional contributing factors to the overall decline in crime during the 1990s were federal funding of an additional 7,000 police officers and an overall improvement in the national economy. Changing demographics were a key factor contributing to crime rate reductions, which were similar across the country during this time. Because the crime index is based on that of the FBI, which is self-reported by police departments, some have alleged that crimes were shifted into categories that the FBI doesn't collect.


I've highlighted the key portion. NZ police has a bugdet freeze in place and is in the process of saving costs wherever they can as well as shedding staff (mainly via natural attrition) in order to keep core services running. Broken windows is a policy they simply can't implement, they are instead working on a different strategy called prevention first. The PDF attached to the link is pretty brief - have a read then have a think about where a stolen handset may fit into the list of priorities.

1354 posts

Uber Geek
+1 received by user: 575


  Reply # 787033 26-Mar-2013 09:24
One person supports this post
Send private message

Dratsab:
Klipspringer:
newbellies:
As to "just file a report", i'm not sure if you've been through this lately, but it's surprisingly hard work to keep things like this up on the priority list for the police. I'll give them the benefit of the doubt that they are too busy with much more serious crimes.


Slightly off topic but this reminds me about something

I recon that if the police actually followed up on these mostly "minor" cellphone theft crimes we would have a much better safer NZ.

Have a read on wikipedia about Rudy Giuliani's broken Windows crime strategy. Giuliani served as mayor of New York City from 1994 through 2001

In Giuliani's first term as mayor, the New York City Police Department at the instigation of Commissioner Bill Bratton adopted an aggressive enforcement/deterrent strategy based on James Q. Wilson's "Broken Windows" approach. This involved crackdowns on relatively minor offenses such as graffiti, turnstile jumping, cannabis possession, and aggressive panhandling by "squeegee men", on the theory that this would send a message that order would be maintained.


I think if the NZ police were chasing after these cell phones they would actually be catching the hardened criminals at the same time.


This is getting somewhat off topic but, just like the media tend to be, I think you're being a little expedient with what you're quoting here. Having looked closely at the broken windows philosophy in a role I used to undertake I know Giuliani's tenure also included hiring a massive amount of extra police staff as part of his approach and the reasons behind the success of broken windows are still being debated. On Wikipedia, the paragraph which follows the one you've quoted reads:

 During Giuliani's administration, crime rates continued to drop in New York City, which Giuliani's presidential campaign website credited to his leadership. The extent to which his policies deserve the credit is disputed. A small nationwide drop in crime preceded Giuliani's election, and critics say that he may have been the beneficiary of a trend already in progress. Additional contributing factors to the overall decline in crime during the 1990s were federal funding of an additional 7,000 police officers and an overall improvement in the national economy. Changing demographics were a key factor contributing to crime rate reductions, which were similar across the country during this time. Because the crime index is based on that of the FBI, which is self-reported by police departments, some have alleged that crimes were shifted into categories that the FBI doesn't collect.


I've highlighted the key portion. NZ police has a bugdet freeze in place and is in the process of saving costs wherever they can as well as shedding staff (mainly via natural attrition) in order to keep core services running. Broken windows is a policy they simply can't implement, they are instead working on a different strategy called prevention first. The PDF attached to the link is pretty brief - have a read then have a think about where a stolen handset may fit into the list of priorities.



And if you've read Freakonomics, the introduction of easy access to abortions in the mid 70s led to a decrease in children in a demographic ('unwanted' children) that is more likely to exhibit criminal tendancies. By their maths, Giuliani got lucky with his timing, as about 14-18 years before his policies, a whole lot of potential criminals didn't get born.



159 posts

Master Geek
+1 received by user: 4


  Reply # 787221 26-Mar-2013 13:46
Send private message

Btw - i think it would be great if each mobile carrier representative here on GZ forums could write a succinct post in their respective boards, on what to do if your phone is stolen (which for the moment, means calling every single carrier, asking them to please blacklist) and then get it sticked.

Customer care isn't always up to date with latest protocols/information (not just 2D, telecom as well) and from experience, victims' brains are a bit frazzled in the moment, so making it simpler to find would be very helpful.

Police have made some headway, so I likely won't try to call again today to see if 2D will blacklist my phone (haven't been successful last two attempts), but sounds like that procedure should soon be in order. 

64 posts

Master Geek
+1 received by user: 10


  Reply # 787224 26-Mar-2013 13:52

newbellies: Btw - i think it would be great if each mobile carrier representative here on GZ forums could write a succinct post in their respective boards, on what to do if your phone is stolen (which for the moment, means calling every single carrier, asking them to please blacklist) and then get it sticked.

Customer care isn't always up to date with latest protocols/information (not just 2D, telecom as well) and from experience, victims' brains are a bit frazzled in the moment, so making it simpler to find would be very helpful.

Police have made some headway, so I likely won't try to call again today to see if 2D will blacklist my phone (haven't been successful last two attempts), but sounds like that procedure should soon be in order. 


@newbellies - did you call VF & TC and block you phone on their networks?

32 posts

Geek


  Reply # 787319 26-Mar-2013 16:17
Send private message

What actual process is followed for blocking IMEI's and also what verification if any that the person that is calling to block said IMEI is the actual owner of it. IE what is to stop me from calling up all the networks with my evil ex girlfriends IMEI and getting her phone blocked in spite?


306 posts

Ultimate Geek
+1 received by user: 69


  Reply # 787322 26-Mar-2013 16:22
Send private message

styxgeist: What actual process is followed for blocking IMEI's and also what verification if any that the person that is calling to block said IMEI is the actual owner of it. IE what is to stop me from calling up all the networks with my evil ex girlfriends IMEI and getting her phone blocked in spite?



when we had a phone stolen, we had to have a police report before the telco would action any imei blocking, and that is legal doc that you can be taken to court over if has false info in it.

64 posts

Master Geek
+1 received by user: 10


  Reply # 787323 26-Mar-2013 16:24

bagheera:
styxgeist: What actual process is followed for blocking IMEI's and also what verification if any that the person that is calling to block said IMEI is the actual owner of it. IE what is to stop me from calling up all the networks with my evil ex girlfriends IMEI and getting her phone blocked in spite?



when we had a phone stolen, we had to have a police report before the telco would action any imei blocking, and that is legal doc that you can be taken to court over if has false info in it.


Was that just your telco or could you use that document to get it blocked on other telcos?

306 posts

Ultimate Geek
+1 received by user: 69


  Reply # 787325 26-Mar-2013 16:26
Send private message

wibble:
bagheera:
styxgeist: What actual process is followed for blocking IMEI's and also what verification if any that the person that is calling to block said IMEI is the actual owner of it. IE what is to stop me from calling up all the networks with my evil ex girlfriends IMEI and getting her phone blocked in spite?



when we had a phone stolen, we had to have a police report before the telco would action any imei blocking, and that is legal doc that you can be taken to court over if has false info in it.


Was that just your telco or could you use that document to get it blocked on other telcos?


we could to our telco (VF), with lots of jumping up and down at a TC store we got it on TC and well 2d did not have the option at the time.

1 | 2 | 3 | 4 | 5 | 6
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Opera launches new mobile browser: Opera Touch
Posted 25-Apr-2018 20:45


TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.