Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


kiwigander

206 posts

Master Geek

Subscriber

#116030 16-Apr-2013 12:19
Send private message

I'd like to see what "value packs" have been debited from, and possibly recredited to, my 2Degrees prepay account.

The 2Degrees Web site gives details of calls, SMS's, MMS's, data usage and top-ups but does not show purchase (or refund) of value packs.

My balance has been debited at least once (probably twice - an involved story for a small amount of $) for a text pack I never realised I had and certainly didn't want.  The most recent debit is supposed to have been reversed, but there's no easy way of determining whether it has been.

Is there a way of retrieving a detailed statement of cashflow of a prepay account?

Create new topic
bazzer
3316 posts

Uber Geek

Trusted

  #800431 16-Apr-2013 19:32
Send private message

I've thought the same thing. I just track mine manually, but that's a bit of a hassle.

2degreesCare
1537 posts

Uber Geek

Trusted
2degrees

  #801688 18-Apr-2013 14:37
Send private message

Hi Kiwigander

We appreciate the feedback, we will look to put this on the roadmap for later this year.

While there's not a 'cashflow' report available in Your 2degrees you can download your usage and see your balances, you also have *100*1# to use which is free and works overseas too.

In the meantime our Care team are available 24/7 on 200 from your 2degrees phone or 0800 022022 and happy to help if you need any info on refunds or credits to your account.

Cheers
^POB

Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.