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wjw

wjw

162 posts

Master Geek


#116853 12-May-2013 09:18
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We just moved into a new house and the previous owners haven't disconnected their services. I asked Snap to issue an abandonment order on Wednesday,, anyone know how long they take to go through?


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andrewcnz
937 posts

Ultimate Geek


  #816095 12-May-2013 09:58
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My sister had the same issue. Existing telstra clear connection on line abandoned by old Tennant. And trying to get new Vodafone naked dsl connection. Took 6 weeks to resolve.Was a frustrating situation.

RalphFromSnap
776 posts

Ultimate Geek

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Snap Internet

  #816106 12-May-2013 10:53
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Hey Wjw - Mind flicking us your customer # via PM? I'd like to get this checked out for you to make sure everything's on track. :)

Thanks
TheRalph ^ST




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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