Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2 posts

Wannabe Geek


Topic # 120760 12-Jun-2013 15:45
Send private message

Hi there,

Over a year ago I switched from Telecom to 2degrees. I also brought my Telecom number over to 2degrees. For most of the time, I had no problems. But recently, I have been unable to send any SMS whatsoever to any network, including 2degrees. I receive SMS from all networks, but cannot reply with SMS. I can voice call to all networks, however.

My phone is a ZTE R6, originally on Telecom. When I send a SMS, it confirms it has sent without error, but the SMS never seems to show up on the recipient's phone. Does anyone know what the problem is?

Create new topic
255 posts

Ultimate Geek
+1 received by user: 26


  Reply # 835935 12-Jun-2013 16:31
Send private message

Have you logged onto your 2 degrees sites and checked if the Texts have been received by them. Your 2 degrees have a record of each text. This will at least indicate if the problem is handset or network.



2 posts

Wannabe Geek


  Reply # 835943 12-Jun-2013 16:38
Send private message

Thanks, 

I've just checked it now, and the texts do show up on my account. So it seems the messages are leaving my phone to wherever they go, but stop there and go no further...

255 posts

Ultimate Geek
+1 received by user: 26


  Reply # 835994 12-Jun-2013 17:33
Send private message

On the basis of this you will need to log a fault with 2 degrees help desk giving specific examples of failed texts. It would probably be helpful if you gave examples of texts to other, 2 Degrees numbers as they can fully track these

7830 posts

Uber Geek
+1 received by user: 782

Subscriber

  Reply # 836030 12-Jun-2013 19:42
Send private message

Maybe the SMS message center number has vanished. It happened to me on a fone that I was using on Skinny..




Regards,

Old3eyes


1490 posts

Uber Geek
+1 received by user: 248

Trusted
2degrees

  Reply # 836170 13-Jun-2013 09:42
Send private message

Hi, double check the Service Centre is set to +64220227672. However if it's showing on your usage then the Message Centre # should be ok and the problem maybe when it's hitting the SMSC.

Does the same thing happen if you pop your SIM in another phone?

If you haven't already logged this with Care on 200 please can you PM me examples including times, dates and numbers sent to, including your own. :)

Cheers
^POB

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.