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26 posts

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Topic # 122098 24-Jun-2013 19:44

I recently purchased a 2 degrees pre-pay sim for use in my son's iphone 3GS- for the 1st couple of weeks, all was good, but suddenly the phone says 'no service' and it does not receive any signal at all!
I have put the sim in an old blackberry and the sim works in that, but does not work in the iphone....

Similarly, I have put a Vodafone SIM into the Iphone 3GS, and that works fine in that as well, so the handset and the sim card seem to appear to fully work when swapped around......does anyone have any ideas as to why the Iphone 3GS does not work with the 2 degrees sim?

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  Reply # 843592 24-Jun-2013 19:57
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Could be the phone didn't have the 2degrees carrier pack properly installed by iTunes. 

http://www.iphonewzealand.co.nz/iphone-settings/manual-carrier-settings/

Simply enter all those details and it should work




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Geek


  Reply # 843598 24-Jun-2013 20:09

I think that this refers to data settings only doesn't it?...it can't even pick up a 2g phone signal..- just 'no service' 

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  Reply # 843636 24-Jun-2013 21:20
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Restore it in iTunes.

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  Reply # 843696 24-Jun-2013 22:28
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Strange, could be a number of things

if the 2degrees site you're connecting to is a 900mhz 3G only site then you'll get no coverage because the 3GS has no 900mhz 3G support.

The IMEI could have been blocked on 2degrees

Could be a radio/antenna fault inside the phone.

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  Reply # 843754 25-Jun-2013 06:56
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Is data roaming turned on?

Where I live there is no 2D towers, and it is pretty hit and miss if he sim card works.

I might have to change her over to Vodafone for ease of use, I will look at the carrier pack that is installed on her phone as well.

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  Reply # 843807 25-Jun-2013 09:23
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Try to reset the network settings first. Settings > General > Reset > Reset Network Settings. After the restart you need to connect to your home wireless modem/router again.



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Geek


  Reply # 845755 26-Jun-2013 20:42

it connects fine to the wifi.....the phone signal is the problem



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Geek


  Reply # 845756 26-Jun-2013 20:43

data roaming is switched on.....vodafone and Telecom sim work fine, no problem

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  Reply # 845764 26-Jun-2013 21:06
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Verify with 2Degrees that the IMEI (you can find this by dialing *#06#) hasn't been blacklisted.

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