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304 posts

Ultimate Geek


  # 851492 9-Jul-2013 12:42
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rossmnz: So my 50GB of data is now 100GB?


I imagine it will take effect the next time your billing period resets.

776 posts

Ultimate Geek

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Snap Internet

  # 851516 9-Jul-2013 13:10
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Hi garvani

You can switch to UFB mid-contract - no problem at all.

October's not long to wait now!

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

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69 posts

Master Geek


  # 851528 9-Jul-2013 13:20
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Can we have confirmation that existing UFB customers will get upgraded from 50GB to 100GB?

3355 posts

Uber Geek


  # 851555 9-Jul-2013 13:38
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Well would you look at that.

As said, automagic migration to 100 from 50 on lightwave? My cycle is 2nd-2nd so just flicked over last week before this was spotted :)

Or does the "new BoF-UFB subdivision special pack" prevent that..

776 posts

Ultimate Geek

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Snap Internet

  # 851592 9-Jul-2013 14:24
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Hi Little / Oblivian

ALL of our UFB Lightwave customers will be upgraded to the new base data packs during August, in line with your normal billing cycle. Geez we're good ;)

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



507 posts

Ultimate Geek


  # 851598 9-Jul-2013 14:36
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You are indeed bloody good.

Props!

Now back to work on that 50/20 pricing LOL




 


The force is strong with this one!

69 posts

Master Geek


  # 853621 10-Jul-2013 22:18
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How about *50GB* 50/20 for the same price as 100GB 30/10? :)

 
 
 
 


21279 posts

Uber Geek

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Lifetime subscriber

  # 857388 16-Jul-2013 13:29
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Is this 50/20 plan going to be a reality and under what time frame indicatively?

3355 posts

Uber Geek


  # 857723 16-Jul-2013 21:59
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Been migrated to 100G already ;)

And golly, new forum editor

776 posts

Ultimate Geek

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Snap Internet

  # 857869 17-Jul-2013 08:50
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Hi networkn

The 50/20 plan will be happening - we're just working through the logistics as each fibre provider seems to have slightly different timelines.

Don't hold me to this but I suspect we should be up & running within 2 months at the most.

Once we have a better idea our Geekzone friends will be the first to know ;)

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



17 posts

Geek


  # 888127 2-Sep-2013 09:57
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Any update on getting 50/20 plans for UFB in chorus area's? Currently on 30/10 but hanging out for a bit more speed.

776 posts

Ultimate Geek

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Snap Internet

  # 888261 2-Sep-2013 13:08
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Hi Larno

We're still waiting for Chorus to confirm when we can order the new 50/20 profile, have been told it should hopefully be within the next few weeks.

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



1405 posts

Uber Geek


  # 888278 2-Sep-2013 13:29
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A little bit off topic, but is there any news on when Snap will be offering UFB in some of the regional areas (like Palmerston North)?

776 posts

Ultimate Geek

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Snap Internet

  # 888639 2-Sep-2013 21:32
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Hi Lizard1977

Very very close now :) In fact, why don't you send us a DM with your address details?

We should have some good news for a number of few North Island locations in the next week or so - stay tuned!

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



1405 posts

Uber Geek


  # 888754 3-Sep-2013 09:32
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Thanks Ralph, that's exciting news! PM sent.

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