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Wannabe Geek


Topic # 123266 1-Jul-2013 18:45
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Hey guys. A month or so ago I heard that chorus was dropping the price on its VDSL service to around the same price as ADSL2. Then today I found this article 

http://www.voyager.co.nz/blog/vdsl-price-drop-free-installation/

I'm really excited for this since its pretty much the same price for their VDSL service as what I pay now for ADSL. ($3 more then I pay now for 100GB of data with snap).

Does anyone have an idea on when Snap will be lowering the prices of their service?

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Uber Geek
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  Reply # 847848 1-Jul-2013 18:45
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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Ultimate Geek
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Snap Internet

  Reply # 847922 1-Jul-2013 21:31
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Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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Uber Geek
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  Reply # 847980 1-Jul-2013 23:18
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RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


all very nice but i don't care about voyager's prices , i have been with Snap for 5-6 years so not leaving and i already have a Fritzbox 7340 and it wasn't free, so am waiting to see what the new prices are.




Common sense is not as common as you think.


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Master Geek
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  Reply # 848021 2-Jul-2013 06:37
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I think you may have just been told what the new prices are :(

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Master Geek
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  Reply # 848340 2-Jul-2013 17:07
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RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


That's all well and good, but if your wholesale VDSL costs have now dropped to the same as ADSL, and your customers know this has happened.... it would be nice to see an appropriate proportional adjustment to the customers costs also - to prevent from feeling slightly shafted.

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  Reply # 848369 2-Jul-2013 17:56
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RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...


yeeeeees but you said this exact same thing 'a few weeks ago'





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  Reply # 848378 2-Jul-2013 18:35
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UncleArthur:
RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


That's all well and good, but if your wholesale VDSL costs have now dropped to the same as ADSL, and your customers know this has happened.... it would be nice to see an appropriate proportional adjustment to the customers costs also - to prevent from feeling slightly shafted.


Why?

The costs of providing a VDSL2 service and and ADSL2+ service to and end user are nowhere near identical.

Do you walk into McDonalds and ask why then the incremental costs of the of a Big Mac over a Cheeseburger are so minimal yet it's 3x the price?






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Wannabe Geek


  Reply # 848391 2-Jul-2013 18:42
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vexxxboy:
RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


all very nice but i don't care about voyager's prices , i have been with Snap for 5-6 years so not leaving and i already have a Fritzbox 7340 and it wasn't free, so am waiting to see what the new prices are.


This here. I really want to stay with Snap, and kinda have to because I don't want to pay the termination fee haha. So i would really like to stay with Snap and get that free Fritzbox as the router we have now is pretty crap.



So if I read that right, the changes to pricing should be in a few weeks?

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Uber Geek
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  Reply # 848394 2-Jul-2013 19:13
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sbiddle:
UncleArthur:
RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


That's all well and good, but if your wholesale VDSL costs have now dropped to the same as ADSL, and your customers know this has happened.... it would be nice to see an appropriate proportional adjustment to the customers costs also - to prevent from feeling slightly shafted.


Why?

The costs of providing a VDSL2 service and and ADSL2+ service to and end user are nowhere near identical.

Do you walk into McDonalds and ask why then the incremental costs of the of a Big Mac over a Cheeseburger are so minimal yet it's 3x the price?





yes but the point is, they were providing it happily before, now they can provide it for even cheaper but for some strange reason refuse too.





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  Reply # 848398 2-Jul-2013 19:47
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hamish225: 
yes but the point is, they were providing it happily before, now they can provide it for even cheaper but for some strange reason refuse too.


They are a business so there is nothing strange about it.   I'd have to say that having looked briefly at the offerings from both Voyager and Full flavour, snap are still competitive.  So... much as I hate to say it, and think they're missing out on grabbing new customers, I can understand why they're not doing anything right now, and I doubt they will until Telecom release their plans.

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  Reply # 848401 2-Jul-2013 20:17
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hamish225:
sbiddle:
UncleArthur:
RalphFromSnap: Hi there

Hoping to finish off the review in the next few weeks. However our current prices are still really competitive against Voyagers new prices ...

Snap ADSL (BB& Phone) $75/m (incl 25GB) plus 100GB/m @ $15/m = $90/m for 125GB (incl AYCE Nights)
Snap VDSL (Naked) $95/m (incl 50GB) plus 100GB/m @ $15/m = $110/m for 150GB (incl AYCE nights)

Voyager VDSL (Naked) $75/m+GST (incl 10GB) plus 100GB @ $50/m+GST = $125+GST = $143.75

Plus we supply a free 7340 FritzBox on a 2 year term, compared to having to buy a device with the other guys ;)

So all up we think we still look pretty good!

Cheers
Ralph


That's all well and good, but if your wholesale VDSL costs have now dropped to the same as ADSL, and your customers know this has happened.... it would be nice to see an appropriate proportional adjustment to the customers costs also - to prevent from feeling slightly shafted.


Why?

The costs of providing a VDSL2 service and and ADSL2+ service to and end user are nowhere near identical.

Do you walk into McDonalds and ask why then the incremental costs of the of a Big Mac over a Cheeseburger are so minimal yet it's 3x the price?





yes but the point is, they were providing it happily before, now they can provide it for even cheaper but for some strange reason refuse too.


Welcome to the world of Economics 101.

Lets revisit McDonalds again. They sometimes offer coupons for Big Macs at significantly cheaper prices. Since McDonalds are the suppler of the product they aren't able to get the product any cheaper or get a rebate from their suppliers so one would conclude from this that they are still making money at this reduced price and therefore Big Macs could be cheaper all of the time. Do McDonalds drop their price?

No.

Why not? Welcome to the world of Economics 101.


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  Reply # 848409 2-Jul-2013 21:05
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Has anyone actually dealt with Voyager?
They are useless. They took over the company we used for SIP trunks for all our customers and they were bloody slow at getting things done.

Snap customer service is head and shoulders above most other ISPs - it is worth paying for.

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Master Geek
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  Reply # 848415 2-Jul-2013 21:18
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hamish225: 

yes but the point is, they were providing it happily before, now they can provide it for even cheaper but for some strange reason refuse too.


Who cares what is taking a while... The current price is amazing value for money compared to ADSL2+ plans available just a year ago.

Perhaps they'd like to use the extra month of margin as cashflow to invest in keeping their network top notch - and get ready for a bunch of new users when they drop the prices. 

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  Reply # 848440 2-Jul-2013 22:30
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Patience guys - Snap's one of the few ISPs to even offer VDSL and as they say, they are still competitive. The pricing review they have indicated is across several services and will come sometime soon.
Can you imagine what it would be like if they just went and dropped the prices and marketed them straight away? You could get everything from billing issues to plan switching issues to congested and overloaded national or international service.

Enjoy the service you're getting and be happy they will be planning things out properly, and stop treating it like they are trying to shaft you for extra profit for a month.

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Master Geek
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  Reply # 848945 3-Jul-2013 20:58
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You make an excellent point, and have persuaded me to adjust my opinion.

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