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Topic # 123338 3-Jul-2013 23:01
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Hey guys,
I'm currently on Ohakune (I'm a 2degrees customer roaming on Vodafone) and getting extremely intermittent texts/data and no calling. I'm guessing the vodafone coverage here is overloaded? Can anyone confirm?

Example of continuous ping

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Reply from 60.234.1.1: bytes=32 time=2932ms TTL=54
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Reply from 60.234.1.1: bytes=32 time=2255ms TTL=54
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Reply from 60.234.1.1: bytes=32 time=1884ms TTL=54
Reply from 60.234.1.1: bytes=32 time=428ms TTL=54
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Reply from 60.234.1.1: bytes=32 time=2117ms TTL=54
Reply from 60.234.1.1: bytes=32 time=919ms TTL=54
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Reply from 60.234.1.1: bytes=32 time=662ms TTL=54





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  Reply # 849033 4-Jul-2013 06:19
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it might well be worth asking 2degrees how their performance is - data is still ultimately routed via them.

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  Reply # 849070 4-Jul-2013 08:56
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Might it have something to do with 7000+ people being there in the weekend for Mardi Gras? Perhaps there are still plenty around.

 
 
 
 


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  Reply # 849072 4-Jul-2013 09:05
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I'm on Vodafone, and data is virtually unusable during the ski season.  During Mardi Gras weekend, texts and calls are also unusable.  They definitely are not able to cope with the increase of people up there over winter.

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  Reply # 849189 4-Jul-2013 11:43
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I notice that Telecom has put in an extra cell site called "OHAKUNE MARDI GRAS" presumably for this event, in addition to the one they have in Ohakune already.

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  Reply # 849192 4-Jul-2013 11:46
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Publius: I notice that Telecom has put in an extra cell site called "OHAKUNE MARDI GRAS" presumably for this event, in addition to the one they have in Ohakune already.


Guess that explains why all my friends on Telecom had reception all weekend.

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  Reply # 849287 4-Jul-2013 15:00
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I've never had a problem in Ohakune on Telecom or Skinny during the weekdays or weekends in Ohakune or up the mountain.

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  Reply # 849296 4-Jul-2013 15:32
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nicnzl: I'm on Vodafone, and data is virtually unusable during the ski season.  During Mardi Gras weekend, texts and calls are also unusable.  They definitely are not able to cope with the increase of people up there over winter.


Hi there

I've checked with our networks team, we significantly increased capacity in the area ahead of the event. If you're having problems with coverage please let us know and we'll get a fault ticket lodged with our techs. Our contact address is onlinecare@vodafone.co.nz or call 0800 921 021.

Cheers

Dylan

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  Reply # 849301 4-Jul-2013 15:57
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VodafoneDylan:
nicnzl: I'm on Vodafone, and data is virtually unusable during the ski season.  During Mardi Gras weekend, texts and calls are also unusable.  They definitely are not able to cope with the increase of people up there over winter.


Hi there

I've checked with our networks team, we significantly increased capacity in the area ahead of the event. If you're having problems with coverage please let us know and we'll get a fault ticket lodged with our techs. Our contact address is onlinecare@vodafone.co.nz or call 0800 921 021.

Cheers

Dylan


Cheers,

I'll see how I go next time up up there, which should be soon, weather permitting.

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  Reply # 849391 4-Jul-2013 19:32
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Would love to see some stats on customers of Telecom Vs customers of Vodafone data usage patterns. I know there are a lot of Vodafone sites with a truckload more capacity that Telecom sites, yet the Vodafone sites seem to get hammered a lot more.




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