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895 posts

Ultimate Geek
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Topic # 123455 8-Jul-2013 17:08
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Is Snap going to launch in Wanganui anytime soon?  Half my relatives live there and the only residential UFB ISP available is Orcon :-(

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593 posts

Ultimate Geek
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  Reply # 851060 8-Jul-2013 17:34
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I believe Inspire also offer residential services, you'll need to give them a call as they haven't officially launched their plans yet.



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Ultimate Geek
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  Reply # 851104 8-Jul-2013 18:26
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Kraven: I believe Inspire also offer residential services, you'll need to give them a call as they haven't officially launched their plans yet.


They're listed as an RSP, yes.  Their non-UFB plans don't look too exciting though :-(

52 posts

Master Geek
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  Reply # 900744 22-Sep-2013 17:08
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@Snap, a reply to the original question would be appreciated.

I am also residing in wanganui and have waited for snap all of 2013. Very reluctant to switch to orcon.



455 posts

Ultimate Geek
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  Reply # 900755 22-Sep-2013 17:46
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Try give them a tweet (@SnapInternet) they're usually good with their social media.

-Aidan.

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Uber Geek
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  Reply # 900790 22-Sep-2013 19:02
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What are the black cylinder type things up the power poles in Wanganui?
Are they some sort of UFB termination points or something?

I took a photo somewhere if the above makes absolutely no sense!

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Master Geek
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  Reply # 900799 22-Sep-2013 19:21
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Jaxson, the black cylinder is for the overhead ufb cable when trenching is not possible.

I have noticed sometimes in wanganui that one side of the street is overhead and the other is trenched.

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Ultimate Geek
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Snap Internet

  Reply # 900801 22-Sep-2013 19:30
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Hi guys

Our UFB coverage has increased significantly over the year but we know there are still a few areas, including Wanganui, that we still need to get to.

While we don't have an exact date just yet, there's every chance that we'll be there by early next year. It just a case of making sure the business case stacks up for each new UFB area, as we have to invest in new handovers and backhaul, so not quite as easy as offering DSL services!

However if we can get there earlier then we will, as we are keen to get the network build complete and then start focusing on selling ;)

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



52 posts

Master Geek
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  Reply # 900864 22-Sep-2013 21:16
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Very disappointing acknowledgement Ralph, as snap has let me down constantly since joining earlier this year and the OP never received the courtesy of a reply some months ago.

I am well aware that many snap customers are very happy with your service overall, however, I have not been one of them for many months.

Thanks all the same for your reply. 

Edit: Whatever happened to the sign over process that was underway some months prior for wanganui to be completed by Q3 this year is obviously now dead!!!! Someone is telling porkies yet again!!! Reply is not required as I have lost all trust and faith in snap and regret ever joining.


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Ultimate Geek
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  Reply # 900871 22-Sep-2013 21:37
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Try Inspire if you don't want to wait - their pricing is up on their website:

http://www.inspire.net.nz/products/ufb-res-signup.html

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Uber Geek
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  Reply # 900934 23-Sep-2013 06:49
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springheal: Jaxson, the black cylinder is for the overhead ufb cable when trenching is not possible.

I have noticed sometimes in wanganui that one side of the street is overhead and the other is trenched.


Thanks springheal.  I've noticed that also, so thanks for clearing that up :-)

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Uber Geek
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  Reply # 900953 23-Sep-2013 07:32
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springheal:
Whatever happened to the sign over process that was underway some months prior for wanganui to be completed by Q3 this year is obviously now dead!!!! Someone is telling porkies yet again!!! Reply is not required as I have lost all trust and faith in snap and regret ever joining.


Putting things in perspective -- the 2 largest telcos (vodafone & telecom) cannot supply you with UFB either.  

But Snap could also have been more communicative as they progress.   But I imagine they are trying their best and progress was slower than they anticipated at the time.   

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  Reply # 900955 23-Sep-2013 07:36
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Inspire UFB prcing is very competitive.

Latency between Inspire connections is amazing too.

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Uber Geek
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  Reply # 900957 23-Sep-2013 07:43
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chevrolux: Inspire UFB prcing is very competitive.

Latency between Inspire connections is amazing too.


What is their support like when the UFB fails at 10pm on a friday night? 

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Ultimate Geek
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Snap Internet

  Reply # 900968 23-Sep-2013 08:15
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Hi All,

I've flicked this thread through to our network planning team to let them know you are all very keen on UFB in Wanganui, they have let me know that there could be some scope for speeding this up and they will let me know by the end of the day, so I'll post back here as soon as I know!

Thanks,
TheRalph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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Uber Geek
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  Reply # 900983 23-Sep-2013 09:06
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RalphFromSnap: Hi All,

I've flicked this thread through to our network planning team to let them know you are all very keen on UFB in Wanganui, they have let me know that there could be some scope for speeding this up and they will let me know by the end of the day, so I'll post back here as soon as I know!

Thanks,
TheRalph
Thanks.

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