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1191 posts

Uber Geek
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Topic # 128943 29-Aug-2013 09:51
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I've been moved to a new system apparently, however, we no longer receive any notification of new voicemail messages that have been left.

No wmi (which is really useful), no staggered dial tone and, worse of all, no email of the new message. The only way to check is to periodically call 456 and see if there are any new messages.

Is anyone else having this issue? Any suggestions?


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776 posts

Ultimate Geek
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Snap Internet

  Reply # 886357 29-Aug-2013 09:54
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Hi Daniel,

Could you PM through your customer number, username or phone number so that I can take a look into this? Also, could you send the email address you'd like your notifications to go to?

Cheers,

Ralph (^AL)




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator





1191 posts

Uber Geek
+1 received by user: 171

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  Reply # 886378 29-Aug-2013 10:15
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PM Sent.

 
 
 
 


371 posts

Ultimate Geek
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  Reply # 886493 29-Aug-2013 13:20
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I infact have the same issue so I'll flick u a PM as well.

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