Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




21612 posts

Uber Geek
+1 received by user: 4429

Trusted
Subscriber

Topic # 129078 3-Sep-2013 10:49
Send private message

Friend got a GPS tracker and I gave them an unused 2 degrees sim for it which came with one of the 2degrees silvers I got at xmas time.

We put $20 onto it, and it worked fine for a month and a bit and is now out of credit. I popped the sim into an older phone which it would fit into, and reset the your 2degrees password to have a look online for it, shows that there is a carryover minute pack on hold because we are out of credit.

Texting stop 19carry to 233 got back an error "something's gone wrong" asking me to call 200. No pack is showing as active, but one is yellow whatever that means.



Friend is not impressed that the $20 is gone with barely any use, when it should have lasted ages at 9c per sms.

2 questions:

How to remove whatever pack is caused the $19 to disappear like that?

Any chance of getting it back since it was never actually added or used?







Richard rich.ms

Create new topic
Minimalist
5500 posts

Uber Geek
+1 received by user: 431

Moderator
Trusted
Lifetime subscriber

  Reply # 888824 3-Sep-2013 10:55
Send private message

What did they say when you called 200 as per the instruction?



21612 posts

Uber Geek
+1 received by user: 4429

Trusted
Subscriber

  Reply # 888829 3-Sep-2013 11:02
Send private message

Have not done that yet as I am at work so subject to people ringing me, whereas typing is fine while listening to someone drone on.




Richard rich.ms

 
 
 
 


1527 posts

Uber Geek
+1 received by user: 269

Trusted
2degrees

  Reply # 888869 3-Sep-2013 11:53
Send private message

It seems like a promo SIM that came with the phone that included a $19 Combo on it. Once it's topped-up the pack automatically is added, like this current deal - Samsung Pocket + Combo

Can you PM me the number please Richard?

Cheers
^POB



21612 posts

Uber Geek
+1 received by user: 4429

Trusted
Subscriber

  Reply # 888883 3-Sep-2013 12:10
Send private message

Ah that would be the case since I got them with the smarttouch silver I think.

PM coming shortly.




Richard rich.ms

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.