Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




12 posts

Geek
+1 received by user: 1


Topic # 136594 2-Dec-2013 20:46
Send private message

We just got connected with Snap UFB today, as the 3rd and final installation occured this morning. I am using the Fritz Box 7360 as well as the Fritz Fon on a 30/10 connection, and the technition said that we were all ready to go as he left. However after connecting the Fritz Fon , our calls still go to our old phone that is connected through copper on our telecom connection that we are going to terminate. Will the calls go to the Fritz Fon after we cancel our copper service, or do I have to just wait a few days for Snap to configure everything accordingly?

Cheers for the Help in advance!

Filter this topic showing only the reply marked as answer Create new topic
BDFL - Memuneh
62987 posts

Uber Geek
+1 received by user: 13562

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 944374 2-Dec-2013 20:54
Send private message

You should confirm with Snap that the porting is done. Do not cancel your existing service - if you cancel it then Snap won't be able to port the number.

AFTER the number is ported and working then you could contact Telecom to confirm that account was closed, no monies is owed, etc, etc...





6857 posts

Uber Geek
+1 received by user: 2293
Inactive user


  Reply # 944396 2-Dec-2013 21:30
Send private message

Definitely is a porting issue. Had to do that exact issue today. In this case it was CallPlus VOIP to our UCLL.

 
 
 
 


776 posts

Ultimate Geek
+1 received by user: 176

Trusted
Snap Internet

  Reply # 944423 2-Dec-2013 22:29
Send private message

freitasm: You should confirm with Snap that the porting is done. Do not cancel your existing service - if you cancel it then Snap won't be able to port the number.

AFTER the number is ported and working then you could contact Telecom to confirm that account was closed, no monies is owed, etc, etc...



Freitasm is 100% correct. Can you PM me your username and ill case this up.

Thanks
^RO




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.