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# 137970 15-Dec-2013 11:27
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So, I am looking at moving over to VDSL and I think Snap is going to be the ISP of choice.

My question is, within the next few months I am looking at moving house. I will of course look for a place where VDSL is available, but on the off chance it's not, would I be able to change back to an ADSL plan with Snap with no penalties? (I assume of course it would require me to sign another 12 month contract, but that's expected)







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Mr Snotty
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  # 952503 15-Dec-2013 11:38
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They're normally quite good about this. But a moving fee may apply (about $60 IIRC)






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  # 952504 15-Dec-2013 11:47
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michaelmurfy: They're normally quite good about this. But a moving fee may apply (about $60 IIRC)


Hmm.. It's weird, its either not noted anywhere, or very hard to find... 

The closest I could find was this link pointing to UFB... wonder if the same rules apply? http://www.snap.net.nz/support/content/19/96/en/can-i-move-house-without-breaking-my-ufb-contract.html





 
 
 
 


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  # 952530 15-Dec-2013 13:04
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You might want to check with them directly. I know you can move from VDSL to UFB without breaking contract and think you can move from UFB to DSL (if you move out of a UFB zone.. not sure why anybody would) But I'm not sure you can move from a more expensive VDSL plan to ADSL.



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  # 952575 15-Dec-2013 15:04
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So, to answer my own question, they'll let me move house with no fee. 

The only thing I have to look into now is the modem.... Otherwise I think we're all sorted!


Excited!!





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