I did a change plan on the 19th.
The Tech came out and did the job on Friday the 24th at around midday. The connection got changed from ADSL to VDSL, however there was no AUTH.
Due to the order being in billing CSR's advised I have to wait 48 hours before anything can be done, in terms of lodging faults.
I am on VOIP so that also means no phone access as well.
Can someone have a look and let me know when I can get my service back?
This is starting to annoy me and starting to wonder why the hell did I sign up for 2 year contract.
At this point selling the fritzbox on trademe to pay for the disconnection fee and going with another provider doesn't look like a bad idea....