Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




78 posts

Master Geek
+1 received by user: 1


Topic # 142673 20-Mar-2014 12:05
Send private message

So just a couple of quick questions.

My 12 month obligation has recently expired and I intend to move to VDSL with Snap in the upcoming month. I'm just unsure about some minor things..

When I had UFB installed at my mothers house, we bought a Fritzbox 7390 and when it arrived, it came with another thing ( I believe a modem ) as well as the fritzbox. I'm wondering, if I also get a fritzbox (but the 7360) will I also get the modem, or will I have to buy that separately? I did ask my mother if she paid extra for it, but she doesn't remember...

Secondly, on the signup page, it says Standard phone line - I just wanted to confirm that this means we can at least call within our city for free right? Cause I also see an unlimited national calling add on, which I'm not sure if I need or not. I don't make calls outside of Chch generally.

And lastly, we hope to sign up for a 12 or possibly 24 month contract. However we are considering moving houses. If I were to move, could I take my plan to the new house? I have looked it up on the Snap site, but I only found answers in regards to moving to a new place without break UFB contract agreements.

Thanks in advance for any answers~

Create new topic
776 posts

Ultimate Geek
+1 received by user: 176

Trusted
Snap Internet

  Reply # 1009776 20-Mar-2014 12:17
Send private message

Hi redeye52

At your mothers place, I think you might be referring to the ONT, which is a device that the fibre provider (Chorus, Enable etc) install inside the house, and we then connect our FritzBox to that. For VDSL you will only need the 1 device (FritzBox) which can also be used for UFB later, if necessary.

The Standard phone line means delivered over a copper telephone line, as opposed to our Snap Plus voice service which is delivered over the broadband connection. The Snap Plus service does deliver additional value at the same price (voicemail, caller ID, call waiting). Both options include free local calling, and you can add the Unlimited National Landline calling option to either plan as well.

With regards to contract terms, these are tied to the person and not the property, so if you move house during the term then this is no issue at all, as long as you take a Snap service at your new place.

Hope this is all clear, please feel free to DM me your contact details as I'd be happy to get one of the team to give you a call to discuss further.

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vocus New Zealand on the block as Aussies bail
Posted 23-Oct-2017 17:06


Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.