Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
77 posts

Master Geek

  # 1018830 4-Apr-2014 22:12
Send private message

My ADSL is still down as of now, Te Atatu Auckland.

50 posts


  # 1018832 4-Apr-2014 22:13
Send private message

Albany UFB.. Still out.



457 posts

Ultimate Geek

  # 1018842 4-Apr-2014 22:17
Send private message

Network Status page is still down too lol

 Click to see full size



77 posts

Master Geek

  # 1018843 4-Apr-2014 22:20
Send private message

Back up now.

1922 posts

Uber Geek


  # 1018844 4-Apr-2014 22:20
Send private message

ipv4 and ipv6 back up west Auckland.

566 posts

Ultimate Geek


  # 1018847 4-Apr-2014 22:25
Send private message

@Ralph Can we ask what the issue was or is that privileged information?

Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

614 posts

Ultimate Geek

  # 1018851 4-Apr-2014 22:42
Send private message

Given that service appears to have been restored by re-routing customers to ChCh I would suspect a failure of the BRAS in Auckland.

Have been fine all evening in Palmerston North on VDSL, connection still up since 31/12/13 without a disconnect.


776 posts

Ultimate Geek

Snap Internet

  # 1018853 4-Apr-2014 22:47
3 people support this post
Send private message

nedkelly: @Ralph Can we ask what the issue was or is that privileged information?

Hi All,

Sure - we had a failure of multiple devices around the Auckland area, we have re-routed a majority of connections to alternate areas while we diagnose and put a permanent fix in place. Sorry for the inconvenience and I'll update more here as we get more info.

As some others have noticed there will be higher latency while your connections are re-routed, this will be resolved once we fully fix the issue!



0800 BROADBAND (276 232)

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

818 posts

Ultimate Geek


  # 1018856 4-Apr-2014 23:35
Send private message

My PPP is dead again. Using 3g. Interestingly doesn't resolve over Telecom 3g. Having to use Google's DNS.

'That VDSL Cat'
11027 posts

Uber Geek


  # 1018860 5-Apr-2014 00:48
Send private message

yep, looks like we are back up here.. accidently dropped my PPP as i got home, took awhile to prop back up much to my frustration!

hope to hear more as things develop snap :) and to think i was looking forward to graphs tonight dammit! oh well, gotta get outta the house sometimes right? :c

#include <std_disclaimer>


Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

423 posts

Ultimate Geek

  # 1018865 5-Apr-2014 05:57
Send private message

Still down here. UFB Blenheim.

371 posts

Ultimate Geek

  # 1018867 5-Apr-2014 06:05
Send private message

Looks like I had a timeout session around 8pm yesterday and I wasn't home at the time then I had a timeout for about 10 mins around 6am today.

-Auckland VDSL

307 posts

Ultimate Geek

  # 1018869 5-Apr-2014 06:56
Send private message

Still down here in kapiti adsl. Snap should we still be having impacts

85 posts

Master Geek


  # 1018870 5-Apr-2014 06:59
Send private message

Snap VDSL down in manukau city, since 7 last night.

May the farce be with you!


371 posts

Ultimate Geek

  # 1018871 5-Apr-2014 06:59
Send private message

Had 10 more mins of timeouts again and this time IPv6 came back, traffic is still being rerouting still so Im guessing Snap are still working on the issues.

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.