Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
85 posts

Master Geek

Trusted
Subscriber

  #1018872 5-Apr-2014 07:00
Send private message

Still down at 7 next morning. Manukau VDSL




May the farce be with you!




pjnetnz
:)


437 posts

Ultimate Geek


  #1018873 5-Apr-2014 07:06
Send private message

Snap replied to me on twitter saying there is still issues with rural comms but none in Blenheim. I can assure them they are wrong as I approach 12 hours completely down.

No IPv4 or IPv6 on fritzbox. System logs state.......
PPPoE error: Timeout pads: no srvname
PPPoE Error: Timeout
Log in with internet service provider failed. Icp tunnel failed

 
 
 
 


5270 posts

Uber Geek

Trusted
Microsoft

  #1018875 5-Apr-2014 07:19
Send private message

my VDSL in central Auckland came back online about 7AM. only IPv4 not v6

437 posts

Ultimate Geek


  #1018876 5-Apr-2014 07:21
Send private message

Another reboot of HONT and router. Still nothing.

.........sigh.

674 posts

Ultimate Geek


  #1018884 5-Apr-2014 08:36
Send private message

RalphFromSnap:
Hi All,

Sure - we had a failure of multiple devices around the Auckland area, we have re-routed a majority of connections to alternate areas while we diagnose and put a permanent fix in place. Sorry for the inconvenience and I'll update more here as we get more info.

As some others have noticed there will be higher latency while your connections are re-routed, this will be resolved once we fully fix the issue!

Thanks


Hmm that is interesting. Since this issue was resolved I have been going through the POP "SNAPDSL-WLG". Previously I was going through "SNAPDSL-AKL". I am geographically closer to Wellington (I live in Masterton) and have noticed about a 5ms reduction in latency. The lowest latency I have been able to get now is about 15ms where before it was about 20ms. Still wish I had as low latency as some others have been able to get on fibre, but any improvement is great!




Morgan French-Stagg

 

morgan.french.net.nz

 

 


437 posts

Ultimate Geek


  #1018890 5-Apr-2014 09:29
Send private message

Mine is back up. Not the best speed, I'm on 100/50 and just getting 20 down but certainly better than nothing.

85 posts

Master Geek

Trusted
Subscriber

  #1018895 5-Apr-2014 10:01
Send private message

Mines back up and been stable for about 1 hour. No IPV6 though.




May the farce be with you!




pjnetnz
:)


 
 
 
 


371 posts

Ultimate Geek


  #1018922 5-Apr-2014 10:51
One person supports this post
Send private message

SnapInternet  1h

 

Hi all, everyone should be back and running now, sincere apologies for the issues for those affected, hope everyone has a good weekend!

Does anyone know if that means traffic shouldn't be rerouted anymore or does it just mean they've stabilized the situation? 



22992 posts

Uber Geek

Trusted
Subscriber

  #1018925 5-Apr-2014 10:57
Send private message

Is back after I went into the router interface and disconnected and reconnected but it's not working right. Things timing out and failing all over the place.




Richard rich.ms

What does this tag do
1025 posts

Uber Geek

Subscriber

  #1018936 5-Apr-2014 11:54
Send private message

I lost ADSL at some stage in the night in Christchurch but rebooted router and came back up OK thankfully.
Not a good look on the UFB outages Snap, should be able to suffer multiple device failures and at least keep services up and running

33 posts

Geek


  #1018963 5-Apr-2014 13:16
Send private message

Hey @SnapInternet can you update us on the outage status? My VDSL has been yoyo for whole night and now totally no DSL sync!

#sofrustrated

What does this tag do
1025 posts

Uber Geek

Subscriber

  #1018986 5-Apr-2014 14:37
2 people support this post
Send private message

huntlai: Hey @SnapInternet can you update us on the outage status? My VDSL has been yoyo for whole night and now totally no DSL sync!

#sofrustrated

No amount of Snap outage should effect the DSL sync, so probably worth giving them a call as that would be a separate Chorus issue

'That VDSL Cat'
11692 posts

Uber Geek

Trusted
Spark
Subscriber

  #1018993 5-Apr-2014 14:42
One person supports this post
Send private message

huntlai: Hey @SnapInternet can you update us on the outage status? My VDSL has been yoyo for whole night and now totally no DSL sync!

#sofrustrated

dsl sync should still be up even if your PPP is down.


v4 is up, but not v6 for me. dont really wanna risk dropping my PPP to test it again myself. last night netted another few hours offline when i made that mistake!


still going to jills door for internets however.. so snap are clearly still at work on things.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


22992 posts

Uber Geek

Trusted
Subscriber

  #1019019 5-Apr-2014 15:09
Send private message

I just disconnected and reconnected ok so that problem seems to have been sorted. Still no ipv6 however.




Richard rich.ms

33 posts

Geek


  #1019037 5-Apr-2014 15:26
Send private message

Another chorus issue is what I worried about, especially during outage which makes reaching them almost impossible due to excessive calls load. Hope its not another 60mins hold music listen time :(

Anyway thanks for your inputs. That certainly help. :)

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.