Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


466 posts

Ultimate Geek
+1 received by user: 70


  Reply # 1024152 12-Apr-2014 20:32
Send private message

CaseyDan: If you are within your contractual obligations, then sure pass on some form of cost recovery.  If someone has lasted well past your 12/24 month contract and they would prefer to downgrade based on their usage, then i cannot understand why they would rather let a client go instead of sacrificing a months worth of income as a sign of good faith.  



What's funny is that I have lasted a 12 month contract with a 100/50 connection that to this day STILL doesn't work correctly after multiple attempts by snap to fix but they still wont let me downgrade for free. go figure



14 posts

Geek
+1 received by user: 1


  Reply # 1024222 13-Apr-2014 00:54
Send private message

skewt:
CaseyDan: If you are within your contractual obligations, then sure pass on some form of cost recovery.  If someone has lasted well past your 12/24 month contract and they would prefer to downgrade based on their usage, then i cannot understand why they would rather let a client go instead of sacrificing a months worth of income as a sign of good faith.  



What's funny is that I have lasted a 12 month contract with a 100/50 connection that to this day STILL doesn't work correctly after multiple attempts by snap to fix but they still wont let me downgrade for free. go figure



Yeah the irony.  In your case and for arguments sake, you have been paying for a 100/50 connection for 12 months, but have been provided a 30/10 experience.  So you decide to downgrade to 30/10 and they want to bill you for doing so.

I dont know the full details in your situation, but i thought our ISPs these days were past the whole deliberate traffic shaping but blaming it on the content hosts.

 
 
 
 




466 posts

Ultimate Geek
+1 received by user: 70


  Reply # 1024269 13-Apr-2014 08:42
Send private message

Yeah I have posted a bit about it on here before but basically my traffic was getting shaped down and my international is very low compared to snap vdsl users, paying $110 a month for a $75 sevice

but the final nail will be that you can downgrade for free after contract when they could give you 1 free a year so will probably be switching this connection to orcon or bigpipe as Iam with them in another property, hoping they start UFB trials start soon

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Nothing nebulous about Microsoft’s cloud-transition
Posted 21-Jul-2017 15:34


We’re spending more on tech, but not as much as Australians
Posted 21-Jul-2017 11:43


Endace announces EndaceFabric for network-wide packet recording
Posted 20-Jul-2017 20:49


Acorn 6: MacOS image editing for the rest of us
Posted 20-Jul-2017 17:04


HTC faces backlash over keyboard pop-up ads
Posted 19-Jul-2017 15:53


BNZ adds Visa credit cards to Android Pay wallet
Posted 18-Jul-2017 19:44


Still living in a Notification hell – Om Malik
Posted 18-Jul-2017 13:00


Duet Display uses iPad to extend Mac, PC
Posted 18-Jul-2017 10:58


PC sales could be worse
Posted 17-Jul-2017 07:34


Crypto-currencies, tulips, market bubbles
Posted 17-Jul-2017 06:38


NZ Tech Podcast: Big batteries, solar cars, cold war, IoT
Posted 16-Jul-2017 16:53


Vodafone Australia mulls Wisp alliance, NZ implications
Posted 13-Jul-2017 16:49


Rural health professionals see fibre pay-off
Posted 13-Jul-2017 11:52


Vodafone announces expansion of $5 Daily Roaming
Posted 13-Jul-2017 10:20


Intel unveils powerful Intel Xeon Scalable processors
Posted 12-Jul-2017 20:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.