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'That VDSL Cat'
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  Reply # 1043737 14-May-2014 12:51
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surfisup1000:
NZSimplicity:
eXDee: Noteworthy is the base plans of VDSL and Fibre have dropped from 100gb to 80gb.
At least it looks like existing users are not effected, just had a look at my account summary and it still says the original :)


It will change on the next billing rollover. I expect.  

They can't reduce caps mid-month as it might push people over cap by no fault of their own. 


this is my assumption too. snaps billing system is a bit of a pain to deal with, with plan changes..




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  Reply # 1043741 14-May-2014 12:55
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Just phoned up and changed, will change when my billing cycle ticks over on the 26th

$1 less than what I'm paying so all good

 
 
 
 


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  Reply # 1043742 14-May-2014 12:56
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surfisup1000: Am I missing something? 
I am on UFB 100/50 . 

Snap just reduced my monthly data from 150gb to 80gb , with no decrease in price. 

How am I better off ? It looks worse to me.


It is worse. I hope Snap can confirm that existing customers do not get the reduced data cap limit when their next monthly billing cycle rolls over. Other ISP's add more data for same price but Snap reduced the caps.

Will not be recommending Snap anymore to family and friends. Vodafone and Telecom are much cheaper. Do not need unlimited. Needed more data for same price, not get it reduced with increased costs for same amount of data that was offered before.




Do whatever you want to do man.

  

'That VDSL Cat'
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  Reply # 1043744 14-May-2014 12:56
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JamesL: Just phoned up and changed, will change when my billing cycle ticks over on the 26th

$1 less than what I'm paying so all good


i thought you jumped ship not long ago..





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  Reply # 1043748 14-May-2014 13:01
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No changes are being made to existing customers or their plans unless they request it. ^MC




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



'That VDSL Cat'
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  Reply # 1043752 14-May-2014 13:04
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RalphFromSnap: No changes are being made to existing customers or their plans unless they request it. ^MC


good to know.


suppose the next question is, is there any pooling in place?




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  Reply # 1043773 14-May-2014 13:09
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Do you get charged to change to this plan?

I really like the fact that my month started yesterday...

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  Reply # 1043777 14-May-2014 13:10
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From what I can tell, it now costs $139 for the snap unlimited 100/50 plan?


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  Reply # 1043778 14-May-2014 13:11
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jfanning: Do you get charged to change to this plan?

I really like the fact that my month started yesterday...


same, mine started on 2 days ago.  waiting to see if snap will change my plan now and not have to wait a month.

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  Reply # 1043784 14-May-2014 13:13
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reven:
jfanning: Do you get charged to change to this plan?

I really like the fact that my month started yesterday...


same, mine started on 2 days ago.  waiting to see if snap will change my plan now and not have to wait a month.


ild say not possible with their billing system..


im sketchy about dropping my assured plan for unlimited still.. i dont want to see any management starting to fiddle later down the track afterall!


however, i have a few days to put the order in for the switch.. :D




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  Reply # 1043788 14-May-2014 13:16
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suppose the next question is, is there any pooling in place?


Nope no pooling or data management :) ^RO




Snap

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www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



'That VDSL Cat'
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  Reply # 1043793 14-May-2014 13:20
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RalphFromSnap:
suppose the next question is, is there any pooling in place?


Nope no pooling or data management :) ^RO


well then. i shal take the dive.


im sure phones are plenty busy, so hopefully an email to accounts should sort it :)




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  Reply # 1043795 14-May-2014 13:22
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hio77:
JamesL: Just phoned up and changed, will change when my billing cycle ticks over on the 26th

$1 less than what I'm paying so all good


i thought you jumped ship not long ago..



I did but cancelled when it appears that Vodafones DSL gateway is in Auckland so that's an additional 10-13ms latency from Wellington

I like that my first hop is 4ms and don't want to lose that

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  Reply # 1043798 14-May-2014 13:24
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And if we decide to revert back, do you still get the old benefits of your plan (like the extra 100GB for taking the 2yr VDSL plan)

'That VDSL Cat'
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  Reply # 1043799 14-May-2014 13:25
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JamesL:
hio77:
JamesL: Just phoned up and changed, will change when my billing cycle ticks over on the 26th

$1 less than what I'm paying so all good


i thought you jumped ship not long ago..



I did but cancelled when it appears that Vodafones DSL gateway is in Auckland so that's an additional 10-13ms latency from Wellington

I like that my first hop is 4ms and don't want to lose that


ahhh i see!




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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