Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 
15 posts

Geek


  # 1053942 26-May-2014 21:24
Send private message

hio77:
jnimmo: I don't think business are eligible for the unlimited plan, unless you switched to a residential plan


wups. i missed the word business there!



ok, so what makes a small business different from a residential user ?
I know lots of small businesses that are currently on 50-80Gb monthly plans while there are people posting in this thread saying they can sometimes use 100GB in a single session.

who is putting more load on the system ?

652 posts

Ultimate Geek


  # 1054028 27-May-2014 02:08
One person supports this post
Send private message

That's the million dollar question. Business broadband is usually higher, but it generally used to mean less over-subscription.

Also perhaps better support pirority?

 
 
 
 


936 posts

Ultimate Geek


  # 1054111 27-May-2014 09:16
Send private message

canoe:
hio77:
jnimmo: I don't think business are eligible for the unlimited plan, unless you switched to a residential plan


wups. i missed the word business there!



ok, so what makes a small business different from a residential user ?
I know lots of small businesses that are currently on 50-80Gb monthly plans while there are people posting in this thread saying they can sometimes use 100GB in a single session.

who is putting more load on the system ?


My understanding is business plans normally have an SLA

15 posts

Geek


  # 1054140 27-May-2014 09:56
Send private message

blackjack17:
canoe:
hio77:
jnimmo: I don't think business are eligible for the unlimited plan, unless you switched to a residential plan


wups. i missed the word business there!



ok, so what makes a small business different from a residential user ?
I know lots of small businesses that are currently on 50-80Gb monthly plans while there are people posting in this thread saying they can sometimes use 100GB in a single session.

who is putting more load on the system ?


My understanding is business plans normally have an SLA



Thanks, blackjack17, i guess I'm asking about the snap work services plans rather than the snap business plans. there is no SLA nor any special priority for support on the work services plans. god knows i've spent hours listening to the hold music on the snap support number.

any one from Snap care to comment ?

I'm ringing Snap today to ask them so will update here too.

ps: thanks to everyone so far !!

824 posts

Ultimate Geek

Trusted

  # 1055349 28-May-2014 19:05
2 people support this post
Send private message

This was amusing to see:

:p

1252 posts

Uber Geek


  # 1055359 28-May-2014 19:19
Send private message

blackjack17:
canoe:
hio77:
jnimmo: I don't think business are eligible for the unlimited plan, unless you switched to a residential plan


wups. i missed the word business there!



ok, so what makes a small business different from a residential user ?
I know lots of small businesses that are currently on 50-80Gb monthly plans while there are people posting in this thread saying they can sometimes use 100GB in a single session.

who is putting more load on the system ?


My understanding is business plans normally have an SLA


A corporate plan may have a SLA but a so called business plan does not - its a best effort service only

98 posts

Master Geek


  # 1056479 30-May-2014 12:43
One person supports this post
Send private message

zzzzzzzzzzzzzzzzzzz, Saw the new unlimited plans, we're on the older 150gb legacy one. The unlimited one is a lot cheaper, called up to change and was told we have to wait until the end of the billing period? That seems really really stupid and a good way to lose customers.

Why wouldn't you automatically change us over? We pay something like $30-40 more per month for the 150gb plan compared to the unlimited one.

 
 
 
 


3465 posts

Uber Geek

Trusted

  # 1056517 30-May-2014 13:40
One person supports this post
Send private message

LiQuidAce: zzzzzzzzzzzzzzzzzzz, Saw the new unlimited plans, we're on the older 150gb legacy one. The unlimited one is a lot cheaper, called up to change and was told we have to wait until the end of the billing period? That seems really really stupid and a good way to lose customers.

Why wouldn't you automatically change us over? We pay something like $30-40 more per month for the 150gb plan compared to the unlimited one.


snaps terrible billing system is becoming quite legendary (in a bad way).

176 posts

Master Geek


  # 1056518 30-May-2014 13:40
2 people support this post

LiQuidAce: zzzzzzzzzzzzzzzzzzz, Saw the new unlimited plans, we're on the older 150gb legacy one. The unlimited one is a lot cheaper, called up to change and was told we have to wait until the end of the billing period? That seems really really stupid and a good way to lose customers.

Why wouldn't you automatically change us over? We pay something like $30-40 more per month for the 150gb plan compared to the unlimited one.


You probably pay in advance. I think this is standard with most isp's isn't it? I know it's the same with orcon

3465 posts

Uber Geek

Trusted

  # 1056525 30-May-2014 13:53
One person supports this post
Send private message

true snap send you a bill for a month in advance, i never pay it until afterwards though.  seems crazy to pay in advance for a service like that, you dont know if you will use more (chances are you will for mobile etc calls), be like a power company changing you for a month in advanced (well similar).

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.