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246 posts

Master Geek
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Topic # 147151 10-Jun-2014 16:22
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Are any of you guys having an issue with 2D currently (Tuesday 4PM).
I am connected to the network and have both 2G or 3G active but no data at all.
Rebooted a couple of times and still nothing.

Anyone?

Damian

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Uber Geek
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  Reply # 1062730 10-Jun-2014 16:31
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what location






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Master Geek
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  Reply # 1062731 10-Jun-2014 16:31
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l43a2: what location


Corner of broadway and khyber pass in Newmarket

 
 
 
 


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Ultimate Geek
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  Reply # 1062732 10-Jun-2014 16:32
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Yep just turned off wifi and no internet.

In Avondale Auckland




Geoff E

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  Reply # 1062734 10-Jun-2014 16:35
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This will be a knock on from the large ethical and moral issues they're struggling with at the moment.



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Master Geek
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  Reply # 1062740 10-Jun-2014 16:40
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Got through to 2D customer services.
Apparently there is a hardware fault that has knocked out data connectivity.
Well, it's walking back home with no Pandora today :-0

Damian

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Uber Geek
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2degrees

  Reply # 1062744 10-Jun-2014 16:52
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Hi guys

Customers from Taupo to up north may have experienced a problem connecting to data.  It's now been fixed and we're monitoring the situation.  Please try rebooting or refreshing the browser if it's still an issue. 

 

Sorry for any inconvenience caused. 

Cheers
^POB 

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  Reply # 1063250 11-Jun-2014 10:59
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i had extremely poor performance this morning, could it be related?

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  Reply # 1063257 11-Jun-2014 11:06
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mercutio: i had extremely poor performance this morning, could it be related?


No, that issue was fixed at 4:40pm yesterday arvo. Unfortunately last nights adverse weather has caused mains power issues to a few of our sites which may affect coverage in some areas. 

Our techs are doing all they can to ensure power is maintained or restored to those sites. 

Thanks for your patience in the meantime. 

Regards
^POB

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