Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




20 posts

Geek
+1 received by user: 1


Topic # 147414 18-Jun-2014 15:29
Send private message

Hi –

 

 

 

Hoping someone can help with a wireless issue I have been experiencing since joining Snap.

 

 

 

I have a wireless connection which my Ipad and Iphone connects to fine and works perfectly –

 

 

 

However my laptop (running Vista) connects fine but l just get local access only with my wireless connection and cannot load any internet pages.

 

 

 

After several hours of trying to fix this by updating drivers and following tutorials online about “Obtain an IP address automatically” I have hit a brick wall and not sure what to do next?

 

 

 

Has anyone had this issue or knows how to solve?

 

 

 

Thanks

Create new topic
775 posts

Ultimate Geek
+1 received by user: 255

Trusted

  Reply # 1068579 18-Jun-2014 15:32
Send private message

Do you have your computer set to get its DNS servers automatically as well, or only its IP address?

144 posts

Master Geek
+1 received by user: 14


  Reply # 1068586 18-Jun-2014 15:37
Send private message

What IP address does the laptop have? Check it the same range as router (or iPad/iPhone), presuming have FritzBox should be something like 192.168.178.x


 
 
 
 


2284 posts

Uber Geek
+1 received by user: 651

Trusted
Subscriber

  Reply # 1068588 18-Jun-2014 15:40
Send private message

Lorenceo: Do you have your computer set to get its DNS servers automatically as well, or only its IP address?

Agreed, DNS is the most likely culprit.

Did you get a new router with the connection?  It is possible if you are using your old router that it has fixed DNS settings and it needs to be changed to accept DNS server information from Snap.  If you get stuck checking this, post your router's make and model and we'll see if we can help.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams



20 posts

Geek
+1 received by user: 1


  Reply # 1068596 18-Jun-2014 15:49
Send private message

Hi

DNS servers is set to obtain automatically also.

Yes new Router - I was with Orcon beforehand.

 

The technician when installing UFB did the initial setup and had the same issue. As the Ipad worked I wasn’t too concerned, but now would be good if the laptop worked also.

775 posts

Ultimate Geek
+1 received by user: 255

Trusted

  Reply # 1068628 18-Jun-2014 16:03
Send private message

Which router are you using? Can you get into its config and confirm that its settings are correct? See the settings needed here.

2284 posts

Uber Geek
+1 received by user: 651

Trusted
Subscriber

  Reply # 1068632 18-Jun-2014 16:06
Send private message

brandynz: DNS servers is set to obtain automatically also.
Yes new Router - I was with Orcon beforehand.
The technician when installing UFB did the initial setup and had the same issue. As the Ipad worked I wasn’t too concerned, but now would be good if the laptop worked also.

How old is the laptop?  Does it work if you connect the laptop to the router via a network cable (and disable the wireless temporarily)?




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

SCM

456 posts

Ultimate Geek
+1 received by user: 46


  Reply # 1068640 18-Jun-2014 16:14
Send private message

Are you using the correct frequencies? IE: 2.4 GHz or 5 GHz...




 Click to see full size

 

 




20 posts

Geek
+1 received by user: 1


  Reply # 1068641 18-Jun-2014 16:20
Send private message

Laptop is 4 years old.

Works fine with wired connection.

Ill check what Frequencies it is set to tonight


2284 posts

Uber Geek
+1 received by user: 651

Trusted
Subscriber

  Reply # 1068644 18-Jun-2014 16:21
Send private message

Hmmmm maybe try updating the wireless network driver.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

2423 posts

Uber Geek
+1 received by user: 529


  Reply # 1068649 18-Jun-2014 16:33
One person supports this post
Send private message

have you run the troubleshoot problems that will either fix it or should point you in the right direction. 

426 posts

Ultimate Geek
+1 received by user: 25


  Reply # 1069253 19-Jun-2014 15:12
Send private message

Try flushing dns.

Open up a command prompt, type cmd.exe in start bar.

Type ipconfig /flushdns.

 

Restart laptop and see if this fixes anything.

I have at times had to set static ip address for computers when for some reason DHCP is buggered.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.