We completely understand your frustration and are disappointed that it has taken this extensive amount of time to get these new releases to our customers. We always work hard to test and approve any software updates quickly to ensure there is minimal delay in rolling these out.
We can assure you that we are not holding this up from our end and that these software releases were approved but unfortunately we do not have any control over the actual roll-out.
Again, we thank you for your patience in the meantime.
MattR: The 'vendor' would be Google.
What I don't understand is why there is a delay on 2Degrees, if 2Dregrees have approved it and Telstra users already have r2.
What I also don't understand is the need for the carrier to approve it at all. I thought that was the idea behind the Nexus phones.
Digmarx: Can anyone with a 2degrees Nexus 5 confirm whether or not they've got any of the recent OTA updates? My 2013 Nexus 7 got both 4.4.3 and 4.4.4 right after they were released, but my Nexus 5 is still sitting on 4.4.2
Just wondering if anyone can shed light on possible reasons.
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Usually for the first week, the updates roll out to users via wifi. Then after that they roll out over mobile data. But you need to have mobile data on all the time or you're not going to be visible.
I bought a Nexus 5 from "Wind", a Canadian phone company....and it upgraded in Auckland the same day as the Nexus 5 I bought previously from a parallel importer at the Westfield Mall in Albany.
I don't think it matters who you bought the phone from...or even what country you're in.
You just need to have the data on. Try "Check for Software Update".....let them know you're looking.
My Nexus 10 also upgraded the same week...as did a Nexus 4 also in the house.