I am with Wxc on a Fusion plan at the moment and would like to change to snap plus. I am in a rural area around Motueka. WxC is getting the service through Chorus (ADSL only).
Now, snap tells me they are unable to provide me with any service because Chorus has declined ADSL availabilty at my property although snap told them that I already get this service through WxC.
So, does that mean I am stuck with WxC from now on ??
Who can I complain to? Is there a central complaint instance that is able to clarify the situation for me? Any ideas anyone?
Thanks for your help