Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




119 posts

Master Geek
+1 received by user: 28

Subscriber

Topic # 150967 9-Aug-2014 13:16
3 people support this post
Send private message

My inbox had a message yesterday from 2degrees with a special offer of a little free credit if I top up this weekend. I guess prepay customers who have an email address registered must get these occasionally. No problem with that.

But I was only able to figure this out after switching my email client from plain text to HTML content. I usually read messages in text first, and the plain text of this message read like an incoherent copy-paste job of snippets from similar offers sent to other people in the past. It mentioned another prepay customer's 022 number and an (even better) offer for them if they topped up in a weekend in May.

It's not good to send one customer's offer details to another, even if it is only noticed by people who read their email in plain text.

Create new topic
1476 posts

Uber Geek
+1 received by user: 240

Trusted
2degrees

  Reply # 1106296 11-Aug-2014 11:50
Send private message

Hi Heapsort

Thanks for the feedback and sorry for any inconvenience. Please can you PM me with your 2degrees number, email address and post address so we can look into this further.

Regards
^POB





119 posts

Master Geek
+1 received by user: 28

Subscriber

  Reply # 1106378 11-Aug-2014 12:51
Send private message

Thanks, PM sent.

No inconvenience, but I thought you would want to know for benefit of customers who read email in plain text sometimes. Then again, I might be the only one.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
2949 posts

Uber Geek
+1 received by user: 438

Trusted
Subscriber

  Reply # 1114202 23-Aug-2014 20:26
Send private message

The plaintext boundary is also used by email clients to provide the quick preview you often see in the message list as well - so it would definitely be a good idea for them to get that sorted!

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.