Seeing a gradual decline in speed and quality of SNAP, is anyone else?
Changed to SNAP last year after what I thought was slow speed from the dark side and ping spikes up into the four hundreds. The people at SNAP are great to deal with, although they have had me spend a lot of money on a new modem, in order to eliminate that as a possible source of trouble (it wasn't). I'd have to say that their responsiveness to calls and emails is quick-ish, patient and better than others (you know who you are).
I have an incurable WoT habit. The server is in Singapore.
When I joined SNAP I got 160 ping rates. Now it's 250-400. I've seen them routing through Sydney to Tokyo (sometimes to Osaka too) and back to Singapore.
I know there have been a lot of other threads on SNAP stuff but can't see anything on this gradual worsening of service levels.
Is this just SNAP doing crap international wholesale deals with Telstra or someone, or is there another possible cause?