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  Reply # 1161948 25-Oct-2014 10:45
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Agreed!

In my case I'm keen to 'upgrade' to a monthly plan with 2D, for the increased death primarily, but if as they won't transfer my 'banked' minutes, or trade them for data even when I'm signing an UPWARD contract i just can't justify doing so.

In my case, I have around 1000 minutes banked, and am planning to go 'naked' at me next home, so want to keep the minutes even though I currently don't use many of them.... Isn't that the whole POINT of rollover??

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  Reply # 1161951 25-Oct-2014 10:53
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floydie: it really %^&$'s me that being loyal to a company gets you shafted rather than rewarded.


Sky TV is the worst offender there. Their condescending attitude, comparing the pricing of services to goods, I find quite disgusting.

I recently switched to Skinny from Vodafone because after thirteen years, nothing really got any cheaper. I figured I might as well save $3 per month. With the introduction of smart phones and the need for data, they've just found a new way to extract money from us, and phone services are costing more than they ever have in the past. I haven't seen a $2 for every $1 credit promotion from Vodafone in a long time... that was a good way to reward and retain customers.

Now it's all sweeteners to get new customers. I look past all that nonsense. If I can't get the price permanently, I'm not interested. I am definitely not interested in signing up for 12 or 24 month plans, and even less so plans which revert to the relevant pricing at the end of the term.

As for 2degrees, I had two accounts, I let both of them expire. I figured it was best to cut my losses rather than pay more to keep credit I would probably never use.

 
 
 
 


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  Reply # 1162014 25-Oct-2014 15:34
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PhantomNVD: Agreed!

In my case I'm keen to 'upgrade' to a monthly plan with 2D, for the increased death primarily, but if as they won't transfer my 'banked' minutes, or trade them for data even when I'm signing an UPWARD contract i just can't justify doing so.

In my case, I have around 1000 minutes banked, and am planning to go 'naked' at me next home, so want to keep the minutes even though I currently don't use many of them.... Isn't that the whole POINT of rollover??


Seeing as how I built it ... pretty sure your carryover minutes from the prepay combo get carried over to postpay. :-)




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These comments are my own and do not represent the opinions of 2degrees.


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  Reply # 1162127 25-Oct-2014 19:36
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SaltyNZ:
PhantomNVD: Agreed!

In my case I'm keen to 'upgrade' to a monthly plan with 2D, for the increased death primarily, but if as they won't transfer my 'banked' minutes, or trade them for data even when I'm signing an UPWARD contract i just can't justify doing so.

In my case, I have around 1000 minutes banked, and am planning to go 'naked' at me next home, so want to keep the minutes even though I currently don't use many of them.... Isn't that the whole POINT of rollover??


Seeing as how I built it ... pretty sure your carryover minutes from the prepay combo get carried over to postpay. :-)


Well the 'nice lady' on Helpdesk told me otherwise... Can I take that as a guarantee and upgrade with the understanding that "Salty said so" ? 😄

*death on original post was meant to be 'data' BTW!

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  Reply # 1162157 25-Oct-2014 20:24
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Well, I'd check, except I'm on leave for the week. Drop me a message next week (3rd November?) to remind me. :-)




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These comments are my own and do not represent the opinions of 2degrees.


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  Reply # 1162187 25-Oct-2014 22:48
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It's not a bad deal - I'm on it, and am fairly happy with it. To be honest I use about 20 of the minutes a month (and consequently have over 1,000 minutes accumulated on carryover, that I will never use before they expire) and send about 20 texts a week. I do, however, have to be careful not to breach the data allowance. Personally, I would be happier with half the minutes in the current plan, and a cap on texts, in return for a material increase in the data component of the plan. If Skinny/Spark or Vodafone offered such a deal at the same price-point, I would probably change over to them.

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  Reply # 1162188 25-Oct-2014 22:53
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If they doubled the 500 megs on the $19 they'd have to double all their plans to make their higher end plans still attractive and that will certainly force other providers into changing their pricing/data amounts.



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  Reply # 1162352 26-Oct-2014 12:41
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JimmyH: It's not a bad deal - I'm on it, and am fairly happy with it. To be honest I use about 20 of the minutes a month (and consequently have over 1,000 minutes accumulated on carryover, that I will never use before they expire) and send about 20 texts a week. I do, however, have to be careful not to breach the data allowance. Personally, I would be happier with half the minutes in the current plan, and a cap on texts, in return for a material increase in the data component of the plan. If Skinny/Spark or Vodafone offered such a deal at the same price-point, I would probably change over to them.


That's not a bad idea. Cut down the minutes and txts, increase the data. Done!

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  Reply # 1162383 26-Oct-2014 13:49
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Being able to trade data for minutes and vice versa would Be a novel solution, maybe be able to trade 50min blocks into 100mb blocks?

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  Reply # 1163254 28-Oct-2014 02:19
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Rappelle: To be honest, I really feel like the current $19 prepay deal is good. 100 minutes / unlimited texts (each to aus as well), and 500MB data? It feels wrong to complain at that price point.

It is $16 for the same thing on Skinny and has been for a long time.

The only drawback w.r.t. Skinny is the data does not carry-over (minutes do), but for anyone who routinely uses most or all of the data anyway, it's not worth the extra 20% cost.

2degrees are no longer price-competing which was their original MO. And as touched on above they don't reward loyal customers.

Telecoms are like energy companies, if you don't change once a year you're probably getting screwed.

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  Reply # 1163300 28-Oct-2014 08:53
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badbadmonkey: 

The only drawback w.r.t. Skinny is the data does not carry-over (minutes do), but for anyone who routinely uses most or all of the data anyway, it's not worth the extra 20% cost.


If you go over your data allowance and buy data packs then rollover data is a win as you bank any plan data while you use your data pack, likewise if you manage to bank any data that's worth $1/50mb which narrows the cost gap a little

Overall 2D still offer the best in class value across the board which is why i changed back after vowing never to go back there again :P , at the end of the day I am more than happy with 2D as a provider, they have come leaps and bounds over the last couple of years



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  Reply # 1163305 28-Oct-2014 09:05
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I telephoned Vodafone a couple of weeks back, asking when they were going to introduce "carryover" minutes or data on any of their "account" plans.

What a laugh frown

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  Reply # 1163345 28-Oct-2014 10:02
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Zippity: I telephoned Vodafone a couple of weeks back, asking when they were going to introduce "carryover" minutes or data on any of their "account" plans.

What a laugh frown


Vodafone won't move until Spark moves and as they own Skinny it's unlikely to happen..




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  Reply # 1164053 29-Oct-2014 00:12
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badbadmonkey: Telecoms are like energy companies, if you don't change once a year you're probably getting screwed.


It certainly feels that way. Been with 2D for 4 years and I'm just no longer seeing the value. I plan on jumping to Skinny.

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  Reply # 1164120 29-Oct-2014 09:06
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badbadmonkey:
Telecoms are like energy companies, if you don't change once a year you're probably getting screwed.


Never a truer sentence spoken! Although in reality I can't be arsed so just prefer to lube up and get screwed :(

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