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eXDee

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#157201 23-Nov-2014 11:15
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Unsure when this started but two people i know received this text today, though their combo renewed last week. I haven't seen it on mine which renews
in a couple of weeks.

Cant find any references to this anywhere except for two tweets.


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JoshWright
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  #1181537 23-Nov-2014 11:18
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Did you get this after you bought a combo or were you just sent it? I bought a combo a few days back, no text message.

eXDee

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  #1181540 23-Nov-2014 11:29
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Added some detail to my first post - im not sure on that. Their plan didn't renew today.

Also i'm wondering if i can force a renew of my combo now. Their site says:
If you want to unsubscribe simply text 'STOP 19carry' to 233, or do it online at Your 2degrees. You’ll still get to use any minutes, texts or data remaining, until the Combo expires.

So i won't lose my data. But if i then buy it again, will it give me a whole new combo (and this bonus?), or just make it renew in 1-2 weeks time like it usually would?

 
 
 
 


jen1001
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  #1181559 23-Nov-2014 12:49
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I didn't get a text but got an email about it: "Get bucket loads of free data this Summer!"

T & Cs say 1GB will be credited within 7 days of topping up but I got the confirmation about 15 minutes after.

Thank you 2 Degrees, I ported my number from Vodafone earlier this year and very happy with the service so far :)

ETA: added info from email.

eXDee

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  #1181561 23-Nov-2014 12:57
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Can you post the full text of the email?

One friend who got it topped up and had their plan renew last week.
The other hasnt topped up or had their plan renewed since the start of the month - so greater than 7 days for sure.

I'm not seeing any consistency here...

jen1001
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  #1181562 23-Nov-2014 12:59
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eXDee: Can you post the full text of the email?

One friend who got it topped up and had their plan renew last week.
The other hasnt topped up or had their plan renewed since the start of the month - so greater than 7 days for sure.

I'm not seeing any consistency here...


Hope I get this right! Got the email on 21 November

"Hi xxx, Here's a hot deal just for you. Get 1GB of free Carryover Data each time you grab a $19 Combo during November, December and January. You don’t need to do anything else – we'll automatically load it onto your account. So you can post, tweet, share and upload your Summer holiday fun with no worries about burning through all your data. Have a great Summer. The Team at 2degrees"

ETA: added date email was received

haywardb
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#1181574 23-Nov-2014 13:22
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I got a text this morning saying "Awesome! You now have an extra 1GB of Carryover data for free (valid 12 months). Buy a $19 Combo again next month to get another 1GB free (offer ends 31/01/15)". My rollover isn't for another week and a half.

Batman
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  #1181581 23-Nov-2014 13:50
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ok skinny common match that will ya!




Involuntary autocorrect in operation on mobile device. Apologies in advance.


 
 
 
 


Batwing
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  #1181584 23-Nov-2014 13:59
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Got this text this morning, renewed combo about 5 days ago.
Will be glad to have the extra data as I'm currently using a data pack every second month so not worth upgrading to a plan, but also not enough data on the current offering.

Yabanize
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  #1181593 23-Nov-2014 15:01
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joker97: ok skinny common match that will ya!


Yeah, Skinny is only doing an extra 500mb, while 2deg is doing an extra 1gb

deadlyllama
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  #1181672 23-Nov-2014 18:13
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It's carry over data too, 1GB times 3 months is equivalent to an extra 250MB per month if you spread it over the year...

ubernoob
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  #1181687 23-Nov-2014 19:10
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"Hi xxx, Here's a hot deal just for you. Get 1GB of free Carryover Data each time you grab a $19 Combo during November, December and January. You don’t need to do anything else – we'll automatically load it onto your account. So you can post, tweet, share and upload your Summer holiday fun with no worries about burning through all your data. Have a great Summer. The Team at 2degrees"

Hey 2D's, If this is correct, I have auto pay on the 1st and auto top up on the 4th of every month and no free GB has been added to my account. I look forward to it arriving before next month

Thanks

PS Love that it is for loyal customers as well as new.

eXDee

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  #1181692 23-Nov-2014 19:28
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Got it ! I guess its being done in batches.

saeran
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  #1181765 23-Nov-2014 20:56
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Yeah I got my text this afternoon.  Pretty happy about it, it's a nice bonus for current customers, something we're seeing rarely at the moment in the telco sector.




JoshWright
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  #1181779 23-Nov-2014 21:21
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I topped up on the 17th (6 days ago). Haven't received any text or data yet. If I do I'll be sure to post. Hopefully I get it!!

PhantomNVD
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  #1181784 23-Nov-2014 21:37
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My rollover is/was the 13th of each month and i got the text this morning too :)

Just a matter of time I guess?

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